AVP, Card Ops Officer (Risk & Ctrl Assurance), COPC
UOB · Bandar Utama, Malaysia · 2mo ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Risk & Control Officer plays a key role in strengthening internal controls, ensuring compliance with regulatory expectations, safeguarding operational integrity within the department, and supporting the enhancement of risk awareness, audit readiness, and operational resilience.
Key Responsibilities
• Conduct periodic independent reviews of key processes to ensure compliance with operating procedures, internal policies, regulatory guidelines, and the approved authority matrix.
• Coordinate the completion and timely submission of all risk and compliance-related deliverables in accordance with regulatory and internal deadlines.
• Prepare and complete reports and assignments with high accuracy, ensuring timely and precise outcomes.
• Conduct periodic site visits to outsourced vendors to identify potential risks and ensure adherence to SLAs, outsourcing governance requirements, and regulatory expectations.
• Lead and support risk awareness initiatives, including the development and delivery of risk-related training sessions for the department or division.
• Serve as the department’s liaison with Internal Audit, Compliance, and other relevant stakeholders. Follow up on outstanding audit issues and coordinate monthly progress updates until closure.
• Coordinate and participate in Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) exercises, ensuring readiness, documentation accuracy, and alignment with regulatory requirements.
• Monitor departmental financials and support the annual budget exercise to ensure effective cost management and resource planning.
Job Requirements
• Degree in Finance, Business Management, or a related field, with 4–5 years of experience in operational risk, compliance, or internal control functions, preferably within the financial services industry.
• Strong knowledge of risk management principles, control frameworks, regulatory requirements, and governance practices applicable to financial institutions.
• Detail-oriented, meticulous, and able to manage multiple tasks effectively.
• Strong verbal and written communication skills, with the ability to present risk and control matters clearly and professionally.
• Self-motivated, independent, and able to work collaboratively in a team-oriented environment.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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