Product Owner, Digital Security Credential & Data Intelligence
RBC · Montreal, Canada +1 · 8d ago
Job Description
What is the opportunity?
As a Product Owner within Digital Security Credential & Data Intelligence, you own the backlog and outcomes for one agile squad on RBC's Digital Security Product team. This work requires a balance of creating seamless user experiences while ensuring a high standard of protection for our clients and the organization.
You will be working on:
- Login ID and Passwords: aligning to standards, managing large scale change management
- Digital Enrolment & Password resets: creating secure and seamless experiences to onboard clients onto all our digital channels and the ability to manage their passwords.
- Trusted device: driving the adoption, and creating new pathways for clients to trust their devices.
- Data Intelligence: managing or implementing device analytics, behavioral biometrics, geolocation data and integrate them to drive improve risk management and improved customer experience.
What will you do?
- Own and prioritize your squad's backlog against platform adoption, migration, and client experience outcomes
- Write clear stories and acceptance criteria; make and communicate trade-off decisions with pace
- Partner daily with engineering, design, and architecture as an embedded squad member
- Lead agile ceremonies and keep a dependency-heavy delivery plan honest and visible
- Work directly with partner line of business, product and technology teams, understand their constraints, unblock their integration, and make adoption the path of least resistance
- Build and maintain the documentation, self-service tooling, and onboarding assets that scale the platform beyond your own capacity
- Instrument and report on adoption, authentication success, latency, and incident metrics
- Ensuring we have proper monitoring built in, and all the reporting to meet audit expectations
What do you need to succeed?
Must-have
- 4+ years in product ownership, product management, business analysis, or a comparable role delivering digital or technology products
- Comfort working across business and technology, API-level conversations and executive-readable summaries in the same day
- Experience in agile delivery with genuine backlog ownership
- Strong stakeholder skills; you can hold a standard and keep a partner team on your side
- Clear, concise written and verbal communication
- Baseline understanding of authentication, SSO, or identity concepts and a real appetite to go deeper
- High personal ownership and resilience, migrations rarely go exactly to plan
- Change management experience, working closely with enablement teams ensuring transparency in what is changing
- Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
Nice-to-have
- Experience with platform, API, or internal-customer products
- Familiarity with SSO, OIDC/OAuth 2.0, SAML, MFA, or CIAM platforms
- Prior involvement in a system migration, decommissioning, or consolidation program
- Financial services, fintech, or payments background
- SQL, analytics tooling, or experimentation experience
- Agile certification (CSPO, SAFe POPM) or equivalent applied experience
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Opportunities to do challenging work
Job Skills
Agile Methodology, API Management, Backlog Management, Business Analysis, Communication, Create User Stories, Digital Channels, Identity Access Management (IAM), Product Development Lifecycle, Product Management, Single Sign-On (SSO), Stakeholder ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.