DevOps Engineer - Workday Integrations
RBC · Toronto, Canada · 10d ago
Job Description
What is the opportunity?
We are seeking a DevOps Engineer – Workday Integrations to bridge the gap between core Workday functionality and modern site reliability engineering (SRE). In this role, you will move beyond traditional, reactive production support. You will build, automate, monitor, and optimize our enterprise data pipelines. Your mission is to ensure continuous uptime, high reliability, and seamless data flows across our global Workday ecosystem.
What will you do?
Key Responsibilities:
Automation & CI/CD Pipelines
- Build CI/CD pipelines to automate the deployment, testing, and validation of Workday integrations.
- Automate regression testing using scripting languages to minimize the impact of Workday’s bi-annual feature upgrades and weekly patches.
- Develop infrastructure-as-code (IaC) or automated scripts to streamline integration environment provisioning and configuration tracking.
Reliability, Monitoring & Observability
- Design and implement proactive monitoring dashboards using APM tools (e.g., Datadog, Splunk, Dynatrace) to track integration health, API latency, and payload delivery.
- Establish alerting thresholds and self-healing scripts to detect and remediate data flow bottlenecks before business operations are impacted.
- Conduct deep-dive Root Cause Analysis (RCA) for complex, systemic integration failures and implement permanent engineering fixes.
Advanced Production Support & Triaging
- Own Tier 3 production support for business-critical Workday integrations, including Workday Studio, Cloud Connectors, PECI, and EIBs.
- Optimize data transformations by refactoring complex XSLT, XML, and JSON payloads for better processing speed and lower failure rates.
- Collaborate with third-party vendors and internal IT teams to troubleshoot secure network connectivity, custom API endpoints, and authentication protocols (OAuth, SAML).
Required Technical Skills
- Workday Technical Core : Workday Orchestration, Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Document Transformation (DT), Custom Reports, and Calculated Fields.
- Workday Technical Advanced: Workday Extend(Good to have)
- Programming & Scripting: Strong proficiency in Python, Shell, or PowerShell for automation, alongside XSLT, XML, and JSON.
- Databases & Data Validation: Advanced SQL for querying, manipulating, and validating large upstream and downstream datasets.
- DevOps & Monitoring Tools: Experience with CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions) and log aggregation/monitoring systems (Splunk, ELK Stack, or Datadog).
- API Technologies: Deep understanding of REST and SOAP web services, GraphQL, and secure payload transport.
What do you need to succeed?
Qualifications & Soft Skills
- Experience: 2 - 3 years of experience building complex Workday Integrations.
- 3+ years of experience managing enterprise integrations, with at least 1–2 years applying SRE, DevOps, or automation frameworks.
- Methodologies: Strong familiarity with ITIL service management, Incident Management, and Agile/Scrum delivery.
- Problem Solving: Exceptional analytical skills to dissect complex data payloads and trace technical issues across distributed cloud systems.
- Communication: Ability to translate complex technical integration failures into clear, actionable business impacts for non-technical stakeholders.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Active Learning, Application Integrations, Detail-Oriented, GitHub Actions, Group Problem Solving, Python (Programming Language), Scripting, Software Development Life Cycle (SDLC), Workday EIB, Workday Extend, Workday HCM, Workday Integration, Workday Orchestrate, Workday Security, Workday StudioAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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