Sr. Product Manager, Account Opening
RBC · Minneapolis, United States · 14d ago
Job Description
What is the opportunity?
The Sr. Product Manager, Account Opening will drive strategic enhancements to the account opening platform, focusing on policy compliance, operational efficiency, and seamless client/advisor experience. This role will lead cross-functional initiatives to deliver scalable account opening solutions while ensuring regulatory adherence and business alignment across all RBC business units..
What will you do?
Product Strategy & Vision
- Define, socialize, and evolve the future-state product roadmap based on market needs, stakeholder input, technical feasibility, and business priorities
- Analyze and prioritize business requirements related to account opening process from key partners
- Identify opportunities to improve the client and advisor experience to support firm's strategic initiatives (Advisor Recruiting, UHNW, Cash Services)
- Act as primary liaison between Business Services, Legal, and Compliance teams on account opening strategy
- Ensure all account opening enhancements meet compliance standards and resolve escalated client or regulatory inquiries
Process Optimization & Platform Reliability
- Collaborate with legal, compliance, risk, technology, and operations teams to identify inefficiencies, streamline workflows, and enhance the account opening process
- Develop, maintain, and update comprehensive account opening policies and procedures to ensure consistency and compliance across all channels
- Partner with technology and training teams to refine user experience and ensure communication and training
Forms and Agreements Strategy
- Develop and execute strategy to simplify forms and agreements, reducing complexity and client friction throughout the account opening process
- Lead strategy to simplify disclosure delivery practices to ensure regulatory requirements are met while improving client experience
- Improve ease and accessibility for clients to read, understand, and sign forms through design optimization and user experience improvements
Cross-Functional Collaboration
- Partner with design, research, technology, legal, risk, and compliance teams to make informed platform decisions
- Lead cross-functional agile initiatives involving product, engineering, UX, operations, risk, and compliance teams
- Review and approve exceptions associated with the account opening process aligned with Legal, Compliance, and Risk Management
Backlog & Roadmap Stewardship
- Actively review and curate backlog items, prioritize against roadmap, and retire outdated items
- Maintain product backlog health aligned with strategic objectives and business targets
- Balance innovation initiatives with operational excellence and technical debt management
What do you need to succeed?
- Wealth Management Expertise: A Bachelor's degree in Business or related field and/or 5+ years of knowledge in account opening processes, wealth management products, and regulatory requirements
- Cross-Functional Leadership: Proven ability to lead regulatory initiatives and coordinate between Business, Legal, and Compliance departments.
- Strategic & Operational Skills: Experience in process improvement, compliance management, and operational implementation.
- Problem-Solving & Execution: Ability to analyze complex issues, develop compliant solutions, and drive implementation in regulated environments.
- Stakeholder Management: Expertise in facilitation and strategic influencing across organizational levels.
- Multitasking & Detail Orientation: Skilled at managing competing priorities with precision and regulatory accuracy.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to build close relationships with clients.
The expected salary range for this particular position is $90,000-$160,000, depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC’s high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
Job Skills
Business Processes, Business Requirements, Client Counseling, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Regulatory Requirements, Results-Oriented, Risk Management, Solutions Development, Strategic Thinking, Transformation Strategy, Wealth ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.