Senior Manager, Internal Audit, Personal Banking and Commercial Banking Operations

In partnering across the enterprise, Internal Audit (IA), a division within RBC, has a mandate to provide independent, objective risk assessment and evaluation of the adequacy and effectiveness of risk management practices, internal controls and governance processes for all areas of RBC. While remaining independent and objective, IA works with management in achieving business objectives by ensuring appropriate remedial action takes place to improve operations in areas with identified weaknesses. Key stakeholders include the board of directors, shareholders’ auditors, regulators and senior management. As a dynamic global team, we are building a team to accelerate and enable our strategy, goals and transformation efforts. 

As a Senior Manager, Internal Audit, you will lead and execute audit engagements to assess the effectiveness of internal controls, risk management practices, and corporate governance processes, focusing on Personal Banking and Commercial Banking Operations, and exposure to Enterprise Operations and the Chief Operating Office (COO) Group, on an as required basis.

What will you do?

• Using a risk-based approach, lead all aspects of core assurance audits including planning, execution and reporting, while adding value.
• Develop and execute audit programs and procedures to assess design and operating effectiveness of controls. Manage assigned working papers and ensure the sufficiency and appropriateness of the evidence obtained to support the conclusion.
• Manage a team of professional auditors assigned to the engagement and review audit work for sufficient scope, accuracy and alignment with Internal Audit methodology. Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management.
• Draft audit issues and support management in developing robust action plans to address identified control deficiencies, as well as overall audit conclusions based on control strengths and weaknesses.
• Actively contribute to development and execution of quarterly Continuous Risk Monitoring (CRM) for Shared Services and Personal Banking and Commercial Banking Operations and continuous assurance approaches leveraging data analytics/data visualization to produce risk and control insights for business partners and increase Audit’s efficiency and effectiveness.
• Contribute to the annual audit planning including auditable entities risk assessment process. Identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes. 
• Keep abreast of organizational, regulatory compliance, industry, product, strategic and financial changes and trends.
• Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo.
• Build and maintain effective, positive, authentic and transparent working relationships within Audit, and key business stakeholders.

What do you need to succeed?

Must-have

• 5+ years of relevant industry experience preferably in a large financial institution, Audit, Compliance, Risk Management functions, or the Big Four Consulting/Accounting firm. 
• Experience working within or auditing Personal Banking / Commercial Banking Operations and/or Credit and a good understanding of the risks associated with these services, products and processes. 
• Deep understanding of risk management, risk and control concepts, with ability to evaluate materiality and significance of deviations, as well as strength of management practices.
• Ability to quickly understand the risks associated with new services, products and processes to formulate practical audit procedures.
• Strong emotional intelligence: leadership skills to motivate and deliver in a team engagement environment; and ability to multitask, prioritize and adapt to a fast-changing environment.
• Strong written and verbal communication and presentation skills, with experience interacting with Senior Management and Executives.
• Excellent analytical, problem solving, time management and organizational skills and demonstrated critical thinking. Ability to clearly articulate complex matters into simple terms.

Nice-to-have

• Post-graduate degree (e.g. MBA) or professional designation (e.g. CPA, CA).
• Former knowledge and/or experience within Personal Banking and/or Commercial Banking lines of business at RBC (Credit Management Recoveries, Operational Risk, Credit Adjudication, Cards) or any Canadian financial institution.
• Experience building, using and interpreting data extracts, data visualization and reporting (Tableau), and data analytics skills.
• Team management experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We operate collaboratively in an office environment where we are onsite 4 days per week. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, supportive, progressive, and high-performing team
• Opportunities for growth, and opportunities to redefine audit approaches
• Excellent exposure to communicate with various business partners and stakeholders

Job Skills

Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeINTERNAL AUDITRegularSalaried2026-09-092026-09-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.