Senior Director, AI Solutions Engineering
RBC · Toronto, Canada · 22d ago
Job Description
What is the opportunity?
RBC's AI Group is building the future of AI-powered banking, and our AI Solutions Engineering team is responsible for translating cutting-edge AI research into production-ready, enterprise-grade solutions that serve millions of clients. Reporting to the VP, Solutions Engineering & Delivery, the Senior Director, AI Solutions Engineering will lead a team of software engineers and ML engineers responsible for building, deploying, and scaling AI solutions across RBC's business lines.
This is a high-impact technical leadership role at the forefront of RBC's $1 billion AI ambition, where you'll combine deep software engineering expertise with AI solution delivery to build robust, scalable systems that power credit decisions, fraud detection, personalized client experiences, and innovative digital banking products. You'll bridge the gap between AI research, platform engineering, and business value delivery.
You'll build and lead a high-performing engineering team that takes AI algorithms from Applied AI and Research teams and transforms them into mission-critical solutions integrated with RBC's enterprise platforms including Lumina, core banking systems, and digital channels. Your work will directly enable RBC to deploy AI at scale while meeting the rigorous performance, reliability, security, and regulatory requirements of a leading global financial institution.
What will you do?
AI Solutions Engineering Leadership:
- Lead the engineering, development & delivery of enterprise-grade AI solutions across multiple business domains, in support of RBC’s AI ambition.
- Ensure the successful deployment of AI solutions on RBC platforms. Provide production support and monitoring for AI models in partnership with T&O and business groups.
- As a member of RBC Borealis AI, partner with VP, Applied AI teams to translate research algorithms and ML models into production-ready software solutions that meet business requirements.
- Drive the technical roadmap for AI solutions engineering including architecture patterns, integration strategies, deployment automation, and operational excellence.
- Ensure all AI solutions meet RBC's standards for performance, reliability, scalability, security, and regulatory compliance. Collaborate with the VP, AI Architecture, Tools and Innovation team to ensure all AI solutions adhere to enterprise AI architecture standards, patterns, and governance frameworks.
Cross-Functional Collaboration & Stakeholder Management:
- Partner closely with the VP, AI Architecture, Tools and Innovation team to ensure AI solutions align with enterprise architecture standards, leverage reusable components, and follow best practices for governance and evaluation.
- Collaborate with the VP, Lumina AI & Data Platform team to ensure optimal use of RBC's AI and data platform capabilities, including integration with enterprise data lake, AI/ML platforms, and agentic platforms.
- Work with AI Research and Applied AI teams to provide feedback on model development and influence research priorities based on productionization challenges.
- Collaborate closely with business line CIOs, product managers, and technology partners to understand requirements and deliver solutions that drive business value.
- Engage with platform engineering teams (Cloud, Data Hub, Enterprise Data Warehouse) to ensure AI solutions leverage enterprise infrastructure effectively.
- Partner with AI Governance & Evaluation, Model Risk, and third-party risk teams to ensure compliance with regulatory and ethical AI standards.
- Serve as a trusted technical advisor to senior leadership, translating complex technical concepts for business audiences.
Team Leadership & Capability Building:
- Build and lead a high-performing team of ML software engineers, AI engineers, UI/UX designers, data engineers, program managers and technical leads responsible for delivering AI solutions.
- Foster a culture of engineering excellence, innovation, ownership, and continuous learning within the team. Mentor engineers and create career development pathways for growing technical leadership talent.
What do you need to succeed?
Must Have:
- 12+ years of experience in software engineering, delivery, platform engineering, or systems engineering roles with at least 5 years in leadership positions.
- Bachelor's degree in Computer Science, Software Engineering, or related technical field from a top-tier university.
- Proven track record building and deploying large-scale, mission-critical software systems in production environments at leading technology companies.
- Strong experience with enterprise software delivery, system integration, and working with complex legacy and modern technology stacks.
- Preferably experience in financial services or other regulated industries with understanding of compliance and governance requirements.
Nice to Have:
- Experience with ML productization, MLOps, model deployment, and production ML systems.
- Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch) and understanding of machine learning model architectures.
- Background in data engineering, real-time data pipelines, or integration with enterprise data platforms.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Strategic impact: Drive the delivery of RBC's most transformative AI programs, directly contributing to the bank's $1 billion AI ambition.
- Leadership opportunity: As a member of RBC Borealis AI, build and lead a program delivery team while shaping AI delivery practices and standards across the organization.
- Technical and strategic blend: Leverage your engineering background while driving organizational delivery excellence.
- Diverse and complex portfolio: Manage cutting-edge AI initiatives spanning ATOM deployment, generative AI, fraud detection, credit optimization, and more.
- Cross-functional influence: Partner with leading AI researchers, engineers, platform teams, and business leaders across RBC.
- Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options.
- Talent development: Leaders who support your growth through coaching, mentorship, and opportunities to expand your delivery expertise.
- Dynamic, high-performing team: Work alongside some of the brightest minds in AI, technology, and financial services.
- Opportunities for progressively greater impact: As RBC's AI portfolio scales, so will your scope, influence, and career opportunities.
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Job Skills
Application Development, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Information Technology Trends, Programming Languages, System ApplicationsAdditional Job Details
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Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.