Senior Manager, Business Intelligence (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$123,050 - $201,170 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Analytics, Insights, & Artificial Intelligence

Job Description:

Department Summary:

This role is withing US FCRM (Financial Crimes Risk Management) group of TD Bank. The new hire will lead, develop, and oversee a team of professionals who supports, policies, standards, and provide oversight, expert policy and regulatory guidance, and advice related to TD’s Data Governance Process.

Provides strategic and day-to-day direction on a broad range of complex AML Data Governance program activities, including operational support, providing governance and support, and addressing and escalating related issues.

Oversees the timely execution of periodic and event-driven reviews to ensure alignment with regulatory requirements.

Serves as the primary escalation point for Data Governance matters or exceptions. Identifies and implements risk mitigation strategies for findings from risk assessments, audit findings, regulatory exams, and potential violations of law.

Coordinates with internal and external stakeholders (such as auditors and regulators) to provide necessary documentation and support during audits and examinations related to AML Data Governance / regulatory compliance.

Job Summary:

The Senior Manager, Business Intelligence leads a specialized team of professionals varying in size and complexity that are responsible for reporting and/or BI for a key business / function in the creation of new reports and data extracts. This role contributes to the design / direction of key strategic BI related projects / initiatives to ensure critical data and reporting elements are included and all business needs are met.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and; identifies operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables / frameworks / short to long term goals etc.)
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
• 7+ year of relevant experience; higher degree education and research tenure can be counted

Preferred Skills:

• Extensive experience on AML and financial crimes related regulatory reporting.
• Advanced Knowledge of best practice of data controls to mitigate data risk in the space of AML; solid understanding of how data is enabling AML capabilities/use cases, able to explain "so-what" from AML risk & control perspective.
• Advanced knowledge of common design of source to consumption data pipeline, leveraging the Bank's data lake, as well as ETL.
• Advanced knowledge of the Three Lines of Defense in a risk management framework.
• Strong and demonstrated storytelling, writing (memos, procedures, slides), and presentation skills, to executive audience and the audience of Governance and Audit.
• Excellent at prioritizing in an environment where there are constant competing priorities and time-sensitive regulatory requests.
• Highly organized and diligent individual with the ability to manage multiple workstreams.

Customer Accountabilities:

• Leads a team of data / reporting analysts or specialists
• Leads and executes data / business processing / reporting using various internal data sources to support the understanding of customers, business drivers and financial results
• Supports all relevant projects and initiatives to ensure project data and reporting requirements are met; may also be accountable to lead team in bridging the gap between analytic outputs and business insights, including improving information presentation / delivery
• Oversees quality of data visualization presentations / layouts / templates etc. to be leveraged across a given business or across the enterprise and providea authoritative subject matter expertise and consultative support for own team, as required
• Works in a consultative role to provide “value-added” insights in the form of analysis, interpretation and advice to colleagues and supported business leaders on
• Liaises with stakeholders to conduct effective discussions on project requirements, data specifications, priority and timeline to ensure timely and accurate deliveries
• Creates and maintains detailed documentation on all projects / requests
• Ensures all projects are delivered according to department standards and guidelines
• Escalates according to operating model to remove barriers for the direct reports
• Manages and resources the request pipeline to ensure projects and initiatives are completed on time / within budget within priority order (as set by regulatory deadlines, business strategy, etc.)
• Manages relationships with key stakeholders to ensure proactive notification of upcoming projects, data reporting requests
• Manages resource capacity and maintains a pool of technical specialists to work on data and reporting projects
• Supports a culture of continuous improvement, implements process improvements including updates to BI intake process, development of SLAs, introduction of project roadmap / status reporting processes, etc.
• Ensures team has support and training required on technical platforms and business domain knowledge
• Coaches and supports direct reports in reaching their objectives and delivering business results

Shareholder Accountabilities:

• Ensures team adheres to enterprise frameworks and methodologies related to overall BI & Reporting
• Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
• Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
• Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed
• Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets)
• Works closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness, and scale
• Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provides guidance for complex situations
• May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
• Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
• Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
• May provide data visualization and analytical thought leadership and stays current on development in data mining and the application of data science

Employee/Team Accountabilities:

• Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
• Connects the alignment of colleague's contributions with the TD Shared Commitments 
• Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
• Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleagues
• Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
• Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Fosters a high-performance culture by setting team targets and objectives, promotes and facilitates on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.