Staff Engineer I, TSG Infrastructure

COMPANY PROFILE

Bain & Company is one of the top management consulting firms in the world that helps the world’s most ambitious changemakers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperforming the competition, and redefining industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business functions hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top-ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

Job Summary

The Staff Engineer I will work as an individual contributor and technical leader and will drive the development and execution of an infrastructure platform that delivers secure, reliable, and scalable services. They will leverage their deep expertise in private datacenter, public cloud providers, infrastructure such as code, automation, and data analytics to create modern, cloud-based solutions. The Staff Engineer I will collaborate with teams both within and outside of the organization to provide world-class services. They must be adaptable, eager to learn, and focused on delivering results. In addition to platform and solution delivery responsibilities, the Staff Engineer will also play a key role in identifying areas for continuous improvement and implementing best practices.

Principle Accountabilities and % of the time

Platform & Solution Delivery (60%)

• Help design, lead building and maintaining public and private infrastructure and solutions to support the availability, orchestration, configuration, maintenance and monitoring of infrastructure environments
• Develop blueprints or engineer new solutions as requirements dictate
• Make security a priority at every step of the infrastructure, application and product lifecycle
• Supervise code changes or major changes
• Mentor and coach junior team members
• Help define and advocate for effective development practices

Continuous Improvement (40%)

• Lead identifying issues with efficiency, stability, availability, and security of existing code and infrastructure, and bring new ideas to the table to improve overall delivery of services
• Help to establish, implement and adhere to the corporate technology standards and guidelines                             

Knowledge, Skills, and Abilities

• Strong in secure infrastructure frameworks and cloud security best practices
• Demonstrated excellence in applying automation to all aspects of technical operations
• Strong analytical, conceptual, and problem-solving abilities
• Strong ability to communicate at all levels of the entire organization and with customers
• Strong knowledge of Agile methodologies and processes
• Understanding of data visualization, data modeling, and compute scaling 

Knowledge of:

• Multiple public cloud providers (AWS, Azure or GCP) or private datacenter management
• Scripting, infrastructure as code and automation languages and tools (Ansible, Terraform, Helm, GitHub Actions, PowerShell or Python)
• Developing and releasing production solutions leveraging public cloud and SaaS infrastructure or tools

Experience

• Experience with multiple cloud providers (AWS, Azure or GCP) or private datacenter management, familiar with other providers
• Experience with scripting, infrastructure as code and automation languages and tools (Ansible, Terraform, Helm, GitHub Actions, PowerShell and Python)
• Experience with CI/CD processes, code reviews, code deployments and pipelines   
• Experience with logging and monitoring solutions such as Datadog, Grafana and Prometheus
• Experience with containers, Docker and Kubernetes
• Experience with identity solutions such as Active Directory, AzureAD, Okta or LDAP
• Experience with public cloud landing zone architectures

Minimum experience with

• Generative AI, Databases, data engineering, data science or business intelligence technology
  
• Experience with Go or Python for cloud platform and infrastructure API automation
  
• Experience with Hashicorp Cloud Platform (Terraform & Vault)

Education OR equivalent combination of education, training, and experience

• Associate's/Bachelor’s degree or an equivalent combination of education, training and experience.

Recommended Years of Relevant Experience - 5-8+