Banking Consultant
ANZ · Auckland, New Zealand · 16d ago
Ko Mātou – About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
If you’re someone who thrives on human connection and finds purpose in helping others, this could be the role for you.
As a Banking Consultant in our team, you’ll play a vital role in supporting everyday banking needs, building trusted relationships, and guiding customers through simple and sometimes life-changing financial decisions. Whether it’s assisting with a quick transaction or introducing someone to our digital tools, you’ll make banking feel approachable and easy.
- Deliver friendly, hands-on support across everyday banking activities
- Listen to what matters most to each customer and tailor your service to suit
- Share your knowledge of our banking tools and digital services
- Support a workplace where learning and collaboration are part of daily life
- Be part of a culture that celebrates community, growth, and diversity
This is a great fit for someone wanting to return to work, shift industries, or develop their experience in a people-first environment.
Role Location: Auckland
Role Type: Secondment, 10 months
Role Hours: Monday to Friday (09:30am to 02:30pm)
Ka aha tō rā e kite ai? - What will your day look like
No two days will be the exact same, but you’ll always be supported by a close-knit team and friendly environment.
- Welcome customers and help them with a range of banking needs
- Have meaningful conversations to understand what matters to each customer
- Introduce digital banking tools in a way that feels simple and empowering
- Guide customers through opening accounts, updating details, or exploring new products
- Keep our banking safe by following compliance practices
- Celebrate wins with your team
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
• Exceptional customer focus - retail experience is an advantage,
• Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
• Ability to multi-task and highly adaptable to change and ambiguity,
• Willingness to work in a collaborative team environment,
• Sound understanding of compliance, and
• Excellent communication and interpersonal skills.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Te Rā Ōtinga - Job Posting End Date
2 October 2026, 11.59pm, (NZST)