Systems Engineering Senior Associate

IT Architecture and Enterprise Services are responsible for enabling digital transformation of DTCC. The group manages complexity of the technology landscape within DTCC and enhances agility, robustness and security of the technology footprint. It does so by serving as the focal point for all technology architectural activities in the organization as well as engineering a portfolio of foundational technology assets to enable our digital transformation.

Are you ready to make an impact at DTCC? 

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits 
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). 

The impact you will have in this role:

Digital Workplace Services (DWS) is a globally diverse and distributed team. The DWS portfolio includes, but is not limited to Support, Virtual and Physical Computing, and Unified Communications, and End User Support. 

DTCC's Desktop Engineering team is committed to maintaining the user computing platforms with the highest level of security and compliance. Technology is at the core of our services, leveraging automation and innovation to advance, improve and maintain delivery to our customers.  We are driven to be dynamic leaders within our IT organization delivering continuous innovation, evolving operational structures, and shifting to build experiences rather than products.

Your Primary Responsibilities:

• Architect, engineer, deploy, and support modern management platforms focused on Microsoft Intune.
• Collaborate with a global team of enterprise endpoint, VDI, and cloud architects and engineers to deliver strategic initiatives, drive innovation, and support enterprise technology roadmaps.
• Lead the design, engineering, and adoption of cloud-native solutions that align with business objectives, support current and future infrastructure requirements, and accelerate cloud service delivery.
• Partner with stakeholders across infrastructure, identity, networking, security, and business teams to develop secure remote management solutions, advance Zero Trust initiatives, and ensure comprehensive architectural alignment.
• Collaborate with vendors and service providers to evaluate emerging technologies, drive continuous improvement, support platform and product roadmaps, and deliver reliable, scalable services.
• Develop and maintain architecture documentation, operational methodologies, standards, policies, procedures, and governance artifacts while ensuring alignment with risk management and control frameworks.
• Drive further cloud adoption through research and evaluation of cutting edge and well-established technologies.
• Provide 3rd level escalation support and liaison with 3rd party vendors to assist with issues and outages.
• Mentor, coach, and share knowledge with peer architects and engineers in addition to support team members.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum of 5 years of related experience.

Talents Needed for Success:

• Significant experience with Microsoft Intune Windows mobile device management including Windows Autopilot and Autopatch, with hybrid and cloud-native device identities
• Experience with endpoint security components including Windows Hello for Business, LAPS, BitLocker, and Microsoft Entra Conditional Access policy
• Experience in Microsoft PowerShell and Microsoft Graph
• Experience with of macOS engineering/support, FileVault, Platform SSO, and Bash scripting
• Experience working in medium and large-size enterprises
• Excellent verbal and written communication skills including ability to convey technical details and concepts effectively and concisely across multiple organizational levels
• Demonstrate core values including a growth mindset, teachability, initiative, accountability, and personal responsibility
• Ability and desire to both lead initiatives to drive their success and work collaboratively within a team of senior engineers
• Excellent analytical and organizational skills to solve complex problems and manage multiple priorities
• Experience designing, implementing, and supporting on-premises, cloud, and hybrid infrastructure solutions
• Ability to visualize complex concepts, define project objectives, and develop integrated technical, administrative, and business process solutions. 

      Additional Qualifications

• Working knowledge of Microsoft Configuration Manager (SCCM) operations including Cloud Management Gateway, Co-management, and Connected Cache
• Experience with Patch My PC, Recast Software patching, Robopack, or other third-party software patching solutions
• Working knowledge of Microsoft Intune mobile device management (MDM) for macOS, and mobile application management (MAM).
• Working knowledge of Defender for Endpoint, Azure Virtual Desktop, Windows 365 and Microsoft Intune Suite components.
• Working knowledge of git, Bitbucket, Jira, Service Now, Zscaler, SysTrack, Citrix, iGel, Ivanti
• Working knowledge Microsoft Power Platform, Function Apps, Logic Apps, Azure Automation, Power BI, Copilot Studio
• Working knowledge of networking fundamentals including firewalls, proxies
• Working knowledge of project management practices including waterfall and agile methodologies
• Microsoft 365 Certified: Endpoint Administrator Associate
• ITIL foundations focused on Service Management Framework

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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