DevOps Lead (m/f/d)
Allianz · Bangkok +2 · 1mo ago
We are looking for a permanent, end-to-end DevOps Lead to own DevOps strategy and governance for Allianz in a Pocket, Allianz's flagship global mobile app, across the program's layers. You will align practices already emerging across these teams into a single, coherent strategy, combining direct oversight of a core DevOps function with cross-team influence, working closely with each team's Principal DevOps Engineer to turn program-wide standards into local practice. In scope: the program's KPI framework and unified dashboards; observability, alerting, capacity planning and infrastructure cost monitoring; CI/CD, GitOps and environment strategy; tooling standardization; end-to-end incident management; disaster recovery as accountable owner; release, change, security and risk governance — including threat modeling, access lifecycle management and DevOps-owned control compliance within Allianz's risk framework (Risk Shield/ARS).
What you do
- DevOps Strategy, Governance & Tooling Standardization: Define and own the end-to-end DevOps strategy across teams; standardize tooling choices (CI/CD platforms, IaC, observability stack) and align existing team-level practices into a single program-wide way of working, in partnership with each team's Principal DevOps Engineer.
- Security & Risk Governance: Own DevOps accountability within Allianz's risk and control framework (Risk Shield/ARS) for DevOps-owned controls — e.g. test-before-go-live, production access lifecycle (provisioning, periodic access review, revocation), DR testing evidence; coordinate threat modeling exercises for shared platform components with security and engineering teams.
- CI/CD Pipeline & Environment Governance: Define program-wide CI/CD standards — pipeline tiering (PR gate/nightly/release candidate), quality gates, deployment strategies — and own the program's environment strategy (dev/test/staging/prod): provisioning standards, parity and lifecycle management across teams.
- Observability, Alerting, Capacity & Cost Monitoring: Own program-level observability strategy — monitoring, alert thresholds, escalation paths — plus capacity planning (anticipating scaling needs ahead of peaks and OE rollouts) and infrastructure cost monitoring across teams, surfacing capacity, cost and scaling signals to the Backend Lead and engineering teams, who own remediation actions.
- KPI Framework, Dashboards & SLA Reporting: Define and own the program's DevOps KPIs (deployment frequency, MTTR, change failure rate, availability, SLO attainment); align dashboards across teams into a consistent end-to-end view; define and track SLAs and report platform health to program leadership.
- Incident Management (E2E): Own end-to-end incident management for production issues — triage, severity classification, escalation, cross-team coordination, and post-mortem process — with the direct support of each team's Principal DevOps Engineer during active incidents.
- Disaster Recovery — Accountable Owner: Own disaster recovery end-to-end: define scope, RTO/RPO targets and test cadence, and coordinate the teams to ensure DR mechanisms are in place and DR tests are executed and passed across layers and, Release & Change Governance defining release and change management standards (deployment windows, rollback strategy, pre/post-deployment checks) applied consistently across all program layers.
- AI-Assisted DevOps Practices: Champion the adoption of AI-assisted tooling (e.g. GitHub Copilot, Claude Code) across DevOps workflows to improve automation, troubleshooting and incident response efficiency.
What you bring
DevOps Strategy & Governance Leadership 8+ years in DevOps/SRE/Platform Engineering with at least 3 years leading DevOps strategy and governance across multiple teams. Proven ability to align DevOps practices, KPIs, and dashboards across engineering teams with different technical stacks and maturity levels.
Incident Management & Disaster Recovery at Scale Track record owning end-to-end incident management for production systems (triage, escalation, cross-team coordination, post-mortems) in regulated or high-availability contexts. Experience defining and executing disaster recovery strategy including RTO/RPO definition and DR testing across distributed environments.
Cross-Team Leadership & Stakeholder Management Demonstrated ability to lead DevOps outcomes across multiple teams and stakeholders without full formal authority. Strong track record coordinating with distributed, multi-country engineering teams across different time zones.
Observability, Capacity Planning & Cost Management Hands-on experience with observability tooling (dashboards, alerting, SLOs), capacity planning ahead of scaling events, and infrastructure cost monitoring across cloud environments. Familiarity with FinOps practices and cloud cost optimization at program scale.
CI/CD, GitOps & Environment Management Strong working knowledge of CI/CD pipelines, GitOps practices, and environment strategy (provisioning, parity, lifecycle across dev/test/staging/prod). Credible engagement with engineering teams on pipeline and release design.
DevOps Tooling Strategy & Standardization Experience evaluating and standardizing DevOps tooling (CI/CD platforms, Infrastructure as Code, observability solutions) across teams with differing technical stacks. Hands-on background with Kubernetes, cloud platforms (AWS/Azure/GCP), and Infrastructure as Code (Terraform or equivalent).
Security & Release Governance Working knowledge of security governance practices relevant to DevOps (threat modeling, access lifecycle governance, control compliance, secure pipeline practices). Experience defining release management standards, deployment windows, and rollback strategies applied across multiple teams.
Professional Communication & Technical Credibility Full professional proficiency in English with ability to communicate complex technical concepts to diverse stakeholders. Active use of AI-assisted engineering tools (GitHub Copilot, Claude Code) with concrete examples of driving adoption across teams.
What we offer
- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
About Allianz Technology
With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.
We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.
In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.
Find us at: www.linkedin.com/company/allianz-technology.
Commitment to Integrity, Fairness & Inclusion
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
104471 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent