(Senior) AI Factory Product Builder, London - BCG X

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation—integrating strategy, technology, data, and human-centered design to deliver measurable impact.

Today’s most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results.

We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

The AI Factory Product Builder role sits within BCG’s centralized AI Factory and focuses on building AI-enabled products, tools, and delivery assets that scale across the firm. These assets are designed to accelerate delivery, improve quality, and evolve how BCG teams work and support our clients. 
  
AI Product Builders work closely with front-line consultants, offer teams, and product leadership to identify repeatable challenges and opportunities across BCG’s ways of working. They then design, build, and deploy AI-powered solutions—agents, services, and workflows—that can be adopted broadly across practices, regions, and client contexts. 
  
This role blends product thinking, applied AI, and hands-on execution. Success is measured by shipped assets, adoption by consulting teams, and tangible impact on delivery speed and quality.

WHAT YOU’LL DO 

As an AI Product Builder within BCG’s AI Factory (AIF), you will leverage exposure to real client workflows to break apart processes, identify leverage points, and rapidly develop and deploy AI solutions (including agents built using Claude Code and other leading AI tools) that accelerate delivery, improve quality, and unlock new ways of working. You will help turn successful solutions into reusable assets, patterns, and accelerators that scale across similar engagements and portfolios. 
All of this is done in service of BCG’s One BCG mindset - bridging consulting judgment, technical execution, and long-term capability building. 

KEY RESPONSIBILITIES INCLUDE:
 

Build AI-enabled products and assets

• Design, build, and deploy AI-powered tools, agents, and services that support BCG’s consulting offers and delivery processes
• Translate business and delivery needs into scalable, production-ready solutions
• Ensure solutions are usable by non-technical consulting teams and aligned with BCG standards

Improve and reimagine consulting workflows

• Break down existing consulting and delivery processes to identify opportunities for automation, augmentation, or redesign 
• Experiment with new AI-enabled approaches to improve efficiency, consistency, and quality
• Rapidly iterate based on feedback, usage data, and evolving needs

Operate with a product mindset

• Partner with AI Factory product, platform, and engineering teams on architecture, prioritization, and roadmap decisions
• Balance speed of experimentation with robustness, security, and maintainability
• Document patterns, approaches, and best practices to enable reuse and scaling

Collaborate across the firm

• Work closely with front-line consultants and offering teams to understand real delivery challenges
• Act as a connector between product, technology, and consulting perspectives
• Contribute to capability building and knowledge sharing across the AI Factory and broader BCG community

THIS ROLE FAVORS DOERS

This role is best suited for people who ship. 
You have a strong bias toward action and experimentation. When you see a problem, your instinct is to build a working solution, test it, and improve it - rather than over-optimize plans or documentation. You enjoy turning ambiguous ideas into concrete, usable products that others rely on.
 
YOU’RE GOOD AT:

• Breaking complex workflows into simpler, more scalable components
• Building and shipping tools, services, or experiments that solve real business problems 
• Operating comfortably in ambiguity and evolving requirements
• Learning new tools, platforms, and approaches quickly
• Bridging technical implementation and business outcomes
• Taking ownership and driving work forward independently
• Acting as an internal innovator or champion within an organization 

What You'll Bring

Required:

• Demonstrated experience building and deploying solutions that improve operational or delivery outcomes
• Must have hands-on experience with Claude/Markdown-based development
• Experience working end-to-end: from problem definition through build, deployment, and iteration
• Strong analytical, problem-solving, and communication skills
• English fluency (verbal and written) and comfort working in global teams
• Curiosity, adaptability, and a track record of building working solutions 

Required Tool: Claude Code

  
Preferred:

• Prior experience acting as an innovator within a larger organization 
• Strong academic background 
• Undergraduate degree required; advanced degree preferred. 

WHY THIS ROLE 
  
This role offers the opportunity to:

• Work at the center of BCG’s AI and product strategy 
• Build assets that influence how consulting is delivered at scale 
• Collaborate with world-class consultants, technologists, and product leaders 
• Develop deep insight into business processes and how AI can reshape them
• Drive meaningful, visible impact across the firm 

KEY COMPETENCIES

• Strong execution and delivery orientation 
• GenerativeAI and Agentic development experience 
• Product and systems thinking 
• Entrepreneurial, resourceful mindset 
• Comfort operating in ambiguity 
• Collaborative, low-ego approach 
• Curiosity and commitment to continuous learning 

Additional info

You must live within a reasonable commuting distance of your home office. As a member of that office, it is expected you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and development and so, at times, requires extended working hours. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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