Analyst - Human Intelligence

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

By combining Artificial and Human Intelligence, Resolver’s Intelligence delivers 24/7/365 safety by continually fighting the weaponization of communications from whoever the source, whatever the language and whichever the online harm.

The purpose of the Analyst is to assess risk, identify exploitation of online capabilities and carry out online research/reporting across key vertical areas.

Job Duties & Responsibilities

• Produce or assist with Flash Reports in response to emerging risks or incidents.
• Research topics and write Weekly Intelligence Reports summarising key developments and trends.
• Contribute to recurring intelligence reports (monthly, quarterly) based on resource allocation.
• Working with the SME on Period of Special Interest (PSI) and Strategic Intelligence Reports (SIR) when assigned.
• Support calibration call outputs by providing input as requested by SMEs or Leads.
• Finding and reporting on P0s effectively and efficiently.
• Share feedback with teams and verticals to inform reporting and moderation strategies.
• Conduct accurate content submission aligned with client-specific policies and guidelines.
• Research new and existing risk areas across your specific verticals.
• Ensure submission coverage across multiple verticals and adapt to varying domains and risk profiles.
• Ensure submission decisions are consistent, well-documented, and aligned with evolving client expectations.
• Demonstrate strong analytical and writing skills to synthesise complex information into actionable reports.
• Possess experience in content moderation, risk analysis, or intelligence reporting.
• Show familiarity with client policy frameworks and escalation protocols.
• Collaborate effectively across teams and respond flexibly to changing priorities.
• Maintain high attention to detail and a strong commitment to accuracy.

Qualifications and Education;

• Experience within an intelligence/ reporting team -  data collection, analysis, or intelligence operations is valuable, whether in cybersecurity, law enforcement, military intelligence, or corporate intelligence.
• Certifications in any Open Source Intelligence or strategic analytical training to demonstrate specialized skills in OSINT methodologies.

PLEASE NOTE This role will require you to work the Americas time zone hours and there will be rotational weekend working as standard.

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