Global Banking and Markets, Operations, Client Integration, Equities Client Integration, Hong Kong

OPERATIONS is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

BUSINESS UNIT OVERVIEW

Equities Client Integration is a part of Client Experience Group within Global Banking &Markets division. The team supports the onboarding of new Equities clients globally. The team works closely with our clients and internal stakeholders, which includes Sales, New Business Group, Connectivity Team, Configuration Team and Middle Office. The focus is to ensure front to back setup is in place to provide efficient and timely onboard, with optimal client experience and front to back straight through processing. The Equities Client Integration Team is located in London, New York and Hong Kong.

RESPONSIBILITIES

• The key responsibility within the group is to work in partnership with Equities business and other operations teams to ensure that new clients are on-boarded accurately front to back, and in a timely manner to achieve the optimal client experience.
• The role specifically will be to coordinate the onboarding configuration of new clients trading Equity products, and additionally enabling existing clients with new products and markets within Equities.
• It is also the responsibility of the team to proactively ensure any newly on-boarded clients have no issues after the trading commences. This will be done by monitoring the client’s activity for a period of at least 30 days to ensure front to back straight through processing.
• This role will allow the candidate to liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities.

SKILL / EXPERIENCE

• We are looking for outstanding candidates who display a high degree of professionalism and integrity through their work. Successful candidates will be organised and efficient with a keen attention to detail and a commitment to client service.
• Candidates should enjoy the challenge of applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment.
• Teamwork is central to everything we do: we are looking for a strong and flexible team player with exceptional verbal and written communication skills who is able to deliver best in class client service.
• Previous experience of securities products, or a client service related environment is preferable but not essential. The successful candidate will be helping the existing team support the new business and clients.
• Candidates should be fluent in English and is an effective communicator.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

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