Americas Area AV Design Consultant Assistant Director

The opportunity

This role drives the strategic planning, design capture and implementation of audio and video service solutions to support EY business needs on all office projects. The role is Area based and develops and coordinates the relationships among related key project stakeholders such as the Real Estate portfolio Deployment Leads, IT PM’s, AV integrators, Facilities teams, project management teams (i.e. CBRE), and architects (i.e. Gensler). The role will meet with the business to understand requirements and advise on current technologies available and application of them to meet requirements or offer alternatives. Working with the broader project team, the role analyzes project floor plans to apply technical solutions as per business requirements and ensure the target rooms are fit for purpose as it relates to room layout, configuration and other room attributes i.e. power and data. The role additionally determines opportunities to eliminate or consolidate redundancies in platforms to ensure optimal end user experience and drive cost efficiency and global consistency in designs and applications. The role will also prepare and submit AV based RFP’s as per the project scope, reviewing and submitting vendor recommendations.

The role partners with BRM (Business Relationship Manager), RE (Real Estate), FM (Facilities Management) and Product Portfolio Leads on all proposed design specifications and monitors vendor activities in accordance with the agreed to project plans and business directives. The role is a thought leader in AV solutions, design and best practices and will maintain an industry expertise on architectural standards, “end to end” implementation solution and emerging technologies.

Essential Functions of the Job:

• Partner with BRM on key initiatives and stakeholder engagement
• As part of office projects attend steercos with business line executives, OMP’s and decision makers
• Develop trusted advisor status
• Ensure technologies are applied correctly and aligned to expectations
• Drive the AV experience design
• Drive the solutioning and design of AV products and services into the office conference rooms
• Partner with Real Estate Design & Project Leads, Facilities, IT PMO, Architecture and PM teams as well as other key project stakeholders to ensure a complete end to end Conference Room Experience is achieved
• Manage the RFP process for office projects
• Maintain alignment to stated budget targets
• Collect feedback and share with the I & O (Infrastructure & Operations) Product Teams to improve our solutions and experiences

Analytical/Decision Making Responsibilities:

The role is primarily a consulting role and requires a solid analytical acumen and solution orientation to understand the nuances of business requirements and applying solutions to them. The role will guide appropriate changes, solutions and services within the directives of the role’s remit. Utilizes knowledge of conference room AV technology and other aligned services to make role appropriate decisions including the efficient handling of design reviews as well as determine effective ways to address and mitigate issues. The role additionally requires consultative questioning, influence management and critical thinking skills to understand a current directive and recommend viable solutions that are both effective and supporting the value to the business

Knowledge and Skills Requirements:

• Maintains solid interpersonal skills to engage with others in the Firm as well as non EY entities in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills. 
• Projects well-defined consultative skill to conduct effective questioning, hone in on key issues and information to formulate ideas and materials as well as present those ideas clearly and concisely to all levels of the organization including senior and/or executive management.
• Maintains an advanced comprehensive knowledge of related technology and solutions as well as the Enterprise Technology vision to recognize and position improvement opportunities in the relevant designs and process’.
• Manifests a strong analytical and problem-solving ability to handle multiple and shifting priorities across a broad spectrum of projects and stakeholders and drive solutions that are both financially and technically sound.
• Maintains strong project management skills as well as various aspects of technology infrastructure design and implementation, to deliver projects on time and within scope and budget
• Maintains appropriate knowledge of services and products of external vendor and suppliers in the Conference Room AV industry to manage their activities in project deliverables.
• Develops an in depth and continuous understanding of EY’s business, the interconnectivity of the (PPC&D) Product, Project Design & Consulting team to the Firm’s operating model.  Recommends and promotes the benefits and the appropriate use of Conference Room Technology Services and solutions as part of knowledge sharing and platform and services positioning

Supervision Responsibilities:

The role is an individual contributor and is managed by the PPC&D Global AV Design Lead.  However, the individual in this role must have managerial capacity to potentially manage a team or as a result of specific projects under management, would be expected to influence and manage peers, vendors, suppliers and others in creating and executing the design plan or in the actual deployment of AV solutions.

Other Requirements:

The role may also require the periodic allocation of additional time on the job to support multiple demands, issues and varying time zones. Some travel may be required.

Job Requirements:

Education:

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences

Experience

Approximately 8 to 10 years of experience in an Consulting or Product/Project Management role. Able to accommodate a progression of increasingly complex job responsibilities during the period inclusive of consulting through to project completion.

Additional experience required includes:

• Mastery level of Knowledge of Conference Room Technologies such as :
  • Expert on AV industry standards and trends
  • CAD and other relevant architectural standards and tools
  • Audio Visual transport devices (including AVoIP)
  • Display technologies including LCDs, projection systems, and direct-view LED
  • Wireless presentation devices
  • Room controller systems i.e. Creston, Extron, AMX
  • Room reservation systems i.e. Outlook room booking, Reserve, Enterprise Recovery Systems (ERS), Enterprise Management Systems (EMS)
  • Interactive Whiteboards
  • Standards based Videoconferencing i.e. Cisco, Poly
  • Microsoft conference room technology including Surface Hubs and Microsoft Teams Rooms

Familiarity with:

• Room Scheduling Solutions
• Populous & Appspace Digital Signage Solution

Certification Requirements:

• CTS-I, CTS-D preferred

What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $120,000 to $224,400.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $144,000 to $255,000.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. 
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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