Content Sr Manager of Software Engineering
JPMorgan Chase · Columbus, United States · 11d ago
SeniorOn-siteSoftware Engineering
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer & Community Banking Content Management team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer & Community Banking Content Management team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Develop and enhance content platform using Java Full Stack technologies, React, and Next.js, enabling content life cycle using headless content API across digital channels
- Manage team in building secure external facing applications implementing secure coding practices and efficiently us AI agents to optimize code and solve friction points
- Design solutions keeping modular design, performance, resiliency, scalability and other non-functional criteria in mind
- Design, develop and deploy scalable cloud native applications using AWS including EC2, S3, Lambda, RDS and API Gateway
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Experience managing teams of technologists
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Experience with hiring, developing, and recognizing talent
- Management experience with varying levels of Software Engineers
- Expert level in coding in Java Full stack, React, and Next.js
- Strong hands on AWS (EC2, S3, Lambda, RDS and API Gateway)
- Experience building secure external facing applications with secure coding practices
- Strong Technical Leadership and mentoring experience with varying levels of software engineers in an Agile environment
Preferred qualifications, capabilities, and skills
- Experience with Content Management Systems
- Experience in a very large Financial Services or Banking Technology environment