Consultant, Strategic Relationship Management - Deloitte Greenhouse - NY/NJ
Deloitte US · New York, United States · 8d ago
The Deloitte Greenhouse® Experience - Consultant - NY/NJ
*The person in this role will split their time between Deloitte offices in New Brunswick, NJ and New York City (30 Rockefeller Plaza).
The Deloitte Greenhouse team has been instrumental in helping thousands of executives and teams tackle business problems. From simple to the most complex, it takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together.
We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team setting. Specific background, expectations, and experiences vary by role.
In the Deloitte Greenhouse we drive 1) clients to advance their careers, the effectiveness of their teams, and their business performance, 2) account teams to deepen relationships with clients through their career arcs and in critical moments that matter, and 3) firm growth priorities by providing unique market-shaping experiences and programs.Work you’ll do
The Deloitte Greenhouse is searching for a Consultant to join the Executive and Team Experiences team. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients and Deloitte leaders. You will be responsible for:
Experience Design:
Supporting the experience design, which includes planning, producing, and managing all experience materials and tools (physical or digital), participating in and documenting design sessions, researching as part of the design effort, managing pre-experience interviews as appropriate, and creating an immersive experience for participants. We are looking for someone with strong production skills and a passion for creativity.
Experience Delivery:
Participating in day-of experience delivery, which includes managing materials and technology, sharing content, playing music, serving as the main logistics point of contact, facilitating break-out activities under the mentorship and guidance of Experience Managers and Experience Leads, and updating materials in real-time as needed. Experience producers are also responsible for developing comprehensive documentation for each experience, which includes capturing notes, synthesizing, and organizing the information for documentation purposes. We are looking for someone with executive presence and attention to detail.
Project Management:
Managing logistics and providing both operational support and underlying project management for assigned Executive & Team experiences and other events in the XA ecosystem. This includes adhering to milestones, escalating potential risks, conducting necessary reporting efforts for the team, and maintaining appropriate document management systems and team collaboration infrastructure. We are looking for someone with strong project management skills and the ability to drive progress while working independently.
Deloitte Greenhouse Program Support:
In addition to delivering client experiences, you may also have the opportunity to support national or local special projects and test creative and innovative approaches that could be leveraged in the Executive & Team experience portfolio. We are seeking an individual who enjoys taking on new challenges and pushing boundaries.
What we’re looking for
In this role you will exercise skills in the following areas:
Management of Multiple Workstreams
- Managing multiple priorities across fast-paced, ambiguous environments
- Working independently and proactively to drive execution across multiple teams
- Managing & synthesizing large amounts of complex qualitative and quantitative information into audience-tailored insights
Client Service and Communication
- Demonstrating basic business writing and effective document development skills (including note taking and tailoring complex information), exhibiting logical structuring and appropriate formatting
- Establishing rapport and building strong relationships with internal stakeholders and external clients
- Taking personal ownership and bringing a customer-centric approach
Strategic Thinking
- Beginning to understand how organizations make decisions based on strategic, financial, and market considerations
- Bringing a point of view and structure to ambiguity and unclear problems
- Applying design thinking and frameworks to complex business challenges
Creativity & Experience Design
- Developing polished, well-formatted visuals and deliverables
- Turning complex inputs into compelling communications
- Producing creative and immersive client experiences
The successful candidate would also possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Qualifications
Required:
- Minimum of 2-3 years professional work experience
- Bachelor's Degree
- Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes
- Excellent presence, as well as strong writing and oral presentation skills
- Mastery of Microsoft Office (e.g. PowerPoint, Excel, Word)
- Comfortable with learning and upskilling in new tech platforms
- Ability to travel up to 25% or more based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Graphic design, visual design, or video editing skills (e.g., Adobe Creative Suite)
- Interest and experience with analytical methods and tools, including data visualization are desirable
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