Industry Solutions Engineer - Healthcare, Splunk
Cisco · Remote · New York, United States +2 · 12d ago
This role can be performed remote within US
Must be authorized to work in the United States; this position does not provide sponsorship.
Meet the Team
Splunk, a Cisco company, helps healthcare organizations turn fragmented technology and operational data into real-time insight that protects patient care, strengthens cyber resilience, prevents disruption, and improves financial performance.
Your Impact
The Healthcare Industry Solutions Engineer leads targeted, business-outcome healthcare plays across provider, payer, and life sciences. You accelerate GTM by developing repeatable use cases and the technical assets — demos, architectures, talk tracks, and POV kits — that Solution Engineering can leverage on strategic deals. You partner with account teams to connect Splunk and Cisco capabilities to operational and security outcomes.
This is a high-visibility, individual-contributor role reporting into the Industry Solutions Engineering organization, working closely with core Solutions Engineering, industry go-to-market leadership, and product teams.
Solution Domain Expert: Serve as the lead authority on healthcare to drive tangible customer use cases covering security, privacy, compliance, operational resiliency, and care continuity.
Drive Growth: Partner with Regional Sales Managers, AMER Solutions Engineers and Solution Architects on IDN, payer, and life sciences deals to provide deep domain and technical credibility in customer-facing meetings, workshops, and executive briefings.
Business Outcome Solutioning: Translate CISO, CIO, CMO, COO, and CFO priorities into success criteria, POV deliver, and executive summaries.
GTM Acceleration: Collaborate with Healthcare Industry Advisor on driving Splunk’s vision and value proposition in the marketplace
Scale & Standardize GTM Assets: Build and maintain a Standard Outcome based blueprint to develop a Solutions Engineer Kit containing (discovery guide, Healthcare Use case, demo script, executive conversation guide, reference architecture, data source mapping, competitive battle cards, etc)
Solution Evangelization: Build healthcare bespoke demos assets across security, privacy & compliance and observability and care continuity
Product Influence:Act as the voice of healthcare vertical and provide feedback to product management, and influence product roadmap based on customer and industry trends.
Coaching & Enablement: Coach AMER Solutions Engineers on HIPAA-conscious architecture, buyer mapping, and business-case selling.
Drive Market Place Focus: Represent Splunk at Healthcare-focused industry events and user groups
Strategic Leadership: Engage specialists, Industry Advisors, Solution Architects, and partners to land credible, compliant stories.
Foster Team Success: Mentor core account Solutions Engineers on Healthcare domain knowledge to scale industry expertise across the broader Solutions Engineering organization.
Minimum Qualifications
5+ years in solutions engineering, technical consulting, or pre-sales — ideally into provider, payer, or life sciences.
Architectural experience
Executive presence and technical credibility with healthcare technology and business leaders, including CIOs, CISOs, CTOs, infrastructure and application leaders, digital and IT operations leaders, and other executives responsible for critical healthcare services.
Outcome-based selling: economic buyer, success criteria, POV discipline, and executive storytelling.
Force-multiplier mindset with AMER Solution Engineers.
Willingness to travel 50% to support customer engagement and industry events.
Track record of rolling out a Go-To-Market for Healthcare
Preferred Qualifications
Familiarity with provider clinical systems: Epic or Oracle Health (audit, Break-the-Glass, Bridges/interfaces) and Citrix as the EHR access layer.
Healthcare interoperability: HL7 v2 (ADT, ORM, ORU, DFT), FHIR, and interface engines (Rhapsody, Cloverleaf, Corepoint, Bridges).
Healthcare interoperability, integration and data exchange, including experience with standards and technologies such as HL7 v2, FHIR, X12, APIs, interface engines and health information exchange.
Healthcare applications and ancillary systems, including EHR, imaging, laboratory, pharmacy and other critical technology environments; familiarity with technologies such as PACS/VNA, modalities and DICOM.
Payer, payvider and healthcare business technology: Experience with member-facing and workforce applications, claims and revenue cycle workflows, eligibility and enrollment, healthcare data exchange, identity, digital services, and third party dependencies such as clearinghouses, PBMs and other contracted services.
Cyber and operational risk: Understanding of identity, access, privacy, third party risk, medical and connected device visibility, network context and security telemetry across healthcare technology environments.
What Success Looks Like
Success in this role is measured by healthcare revenue impact, repeatable vertical selling, and bench uplift. In the first two to four quarters, strong performance looks like:
A small set of targeted, business-outcome healthcare plays are live (security, compliance, operations, care continuity) with named buyers, success metrics, and data paths.
GTM is faster because geo solution engineers and regional sales managers can run plays using use cases, demos, architectures, talk tracks, and POV kits you built — overlay is not required on every call.
Strategic provider, payer, and life sciences opportunities move on outcomes: executive meetings, qualified discovery, and POVs that convert.
What Success Looks Like
Success in this role is measured by healthcare revenue impact, repeatable vertical selling, and bench uplift. In the first two to four quarters, strong performance looks like:
A small set of targeted, business-outcome healthcare plays are live (security, compliance, operations, care continuity) with named buyers, success metrics, and data paths.
GTM is faster because geo solution engineers and regional sales managers can run plays using use cases, demos, architectures, talk tracks, and POV kits you built — overlay is not required on every call.
Strategic provider, payer, and life sciences opportunities move on outcomes: executive meetings, qualified discovery, and POVs that convert.
You are a force multiplier: AMER Solutions Engineer quality on healthcare deals is measurably higher than when you started.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $239,200.00 to $314,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$266,100.00 - $394,300.00Non-Metro New York state & Washington state:
$246,800.00 - $383,500.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.