Partner Solution Architect - EMEA

About Mistral

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.

We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.

The Role

As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models. 

What You Will Do

Your scope will be as follows:

Pre-Sale & Sales Activities:

• Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives

• Help onboard AI Platform and model updates to strategic partner platforms

• Drive enablement at scale across strategic partner technical and sales teams

• Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.

• Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.

• Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary.

• Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities. 

Product Implementation & Integration:

• Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams.

• Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability)

• Guide and support partners and customers in deploying our text completion API into their infrastructure.

• Work closely with customers and partners to fine-tune models according to their specific requirements.

• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

Customer & Partner Success & Support:

• Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.

• Provide post-deployment support, addressing any issues or challenges that arise promptly.

• Offer recommendations for product optimizations or new features based on customer feedback.

• Develop custom features for customers as needed.

What We're Looking For

• Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer).

• Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution.

• Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations

• Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders

• Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture and deployment patterns for AI/ML solutions

• Experience building enablement assets and driving enablement or evangelism at scale

• Track record of managing complex implementation projects from discovery to delivery

• Experience running solution design workshops and translating business requirements into technical specifications

• Strong stakeholder management skills, including experience working with C-level executives

• Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences

• Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience)

• Nice to have: track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction

• Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message. 

• Experience working in a constantly changing environment with multiple internal stakeholders

• Demonstrated ability to collaborate with cross-functional teams

• Strong written and verbal communication skills in English (fluent) and, ideally, other European languages

What We Offer

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.

For the most up-to-date details on benefits available in your location, please refer to our Benefits page.

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