Core Tech Support Engineer
Millennium Management · Bangalore, India · 2mo ago
About Millennium
Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.
Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.
Meet the Team
The Information Technology team is core to the health and growth of Millennium’s business. Supporting the firm’s active, multi-manager model requires flexible, scalable technology and advanced proprietary systems. Within this environment, the Corporate Technology Support team partners across functions including Treasury, Middle Office, Operations, Finance and Compliance to maintain production stability, strengthen operational resilience and support the continued evolution of critical business applications.
What You'll Do
Provide day-to-day application support across key functional areas including Treasury, Middle Office, Operations, Finance and Compliance
Monitor production stability, troubleshoot issues and drive timely resolution to deliver a high standard of support to end users
Support incident, problem and release management activities to help maintain a stable and resilient production environment
Partner closely with development teams to support new feature delivery and ensure applications perform reliably in production
Contribute to process improvement and automation initiatives that enhance efficiency and reduce operational risk
Work with DevOps and engineering tools including TeamCity, Jenkins, GitHub, Octopus and Confluence
Lead outage calls, coordinate stakeholders and provide clear, timely updates to senior management during production incidents
Take ownership of incident communications and postmortem documentation, helping drive follow-through and continuous improvement
What You Bring
Bachelor’s degree or postgraduate qualification in Computer Science, Engineering or a related field
2 to 4 years of experience in application support or a related production support environment
Strong SQL skills and working knowledge of relational database systems
Ability to support both Windows and Unix/Linux environments, with solid comfort working in Unix
Strong problem-solving and analytical skills, with the ability to assess issues quickly and respond effectively
Ability to learn new systems, technologies and business concepts quickly
Strong written and verbal communication skills, including the ability to communicate clearly during high-pressure situations
High level of ownership, commitment and teamwork, with an energetic, self-starting and independent approach