Duty Manager- Engineer

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position: Shift Engineer/Duty Engineer, City name

Business: Property and Asset Management, City name

What this job involves

You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to:

• Manage and maintain electromechanical / utilities services at the site with the help of technician team.
•  Prepare and implement planned preventive maintenance (PPM).
• Conduct inspections at site regularly to check for risk / defects areas.
• Review work of subordinate staff and provide guidance when needed.
• Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker.
• Be responsible for hiring, training and development of shift engineers and maintenance staff.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence. 
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same.
• Planning and implementing for energy conservation.
• Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule
• Manage and maintain electromechanical / utilities services at the site with the help of technician team. 
• Prepare and implement planned preventive maintenance (PPM). 
• Conduct inspections at site regularly to check for risk / defects areas. 
• Review work of subordinate staff and provide guidance when needed. 
• Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. 
• Be responsible for hiring, training and development of shift engineers and maintenance staff. 
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. 
• Maintaining service level agreements and keeping performance indicator scores above excellence. 
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. 
• Overseeing all vendor quotations and invoices. 
• Ensure proper signoffs for attendance and all the required details for cost sheet submission. 
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. 
• Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. 
• Planning and implementing for energy conservation. 
• Primary Responsibilities
• Ensure timely shift transitions with proper handover of ongoing work details
• Maintain property in safe, secure, and healthy condition to meet client satisfaction
• Respond to client complaints with priority and promptness
• Conduct daily site rounds and supervise ongoing activities
• Report system breakdowns, malfunctions, or major issues to Property Manager and Chief Engineer
• Submit detailed shift activity reports
• Address service complaints (electrical, soft services, BMS, lift, security, etc.)
• Coordinate and verify meter records and electrical parameter checklists
• Plan, organize, and arrange materials and equipment for activities
• Communicate effectively with clients and stakeholders for activity planning
• Participate in management-scheduled training programs
• Monitor attendance and operational verification of support staff and vendor teams
• Support internal/external teams for events and CSR activities
• Manage emergency situations efficiently and effectively
• Support planning and maintenance work (scheduled/breakdown) of equipment
• Supervise housekeeping of all common areas and facilities
• Issue and monitor work permits and safe isolation systems
• Prioritize complaints/service requests and ensure timely completion
• Occupational Health & Safety Responsibilities
• Implement OHS & Well-being Policy objectives
• Identify hazards, opportunities, and assess risks
• Report accidents/incidents and monitor corrective actions
• Serve as Medical First Aider
• Conduct BBS monitoring
• Manage workplace safety considerations including manual handling, ergonomics, hazardous substances, confined spaces, etc.
• Participate in On-Site Emergency Planning
• Maintain Opportunity Register
• Monitor proper PPE usage and social distancing
• Report wellbeing issues to management
• Conduct ENMS-related training per policy requirements
• Accountability
• Prioritizing and completing service requests to ensure client satisfaction
• Supervising and monitoring preventive maintenance activities
• Identifying hazards and assessing risks
• Ensuring safe work practices across the site
• Addressing technical complaints promptly
• Reporting energy-related issues to leadership
• Authority
• Monitor work permits and safe isolation systems
• Stop unsafe practices
• Report wellbeing issues
• Issue work permits
• Initiate on-site emergency plans during emergencies
• Maintain energy equipment in work areas
• Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule.
• Maintain history cards for all equipment’s. 
• Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary. 
• Ensure work permits are in place and safe working practices /procedures are followed. 
• Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. 
• Create corrective, preventive and emergency response action plans. 
• Take part in evacuation Drills and be a part of ERT/QRT team. 
• Maintain engineering and other reports like DMR and MMR. 
• Work closely with the regional training teams and ensure closures of all required reports. 
• Facilitate the services under the Slogan “No Safety No Work”.
• Maintain history cards for all equipment’s.
• Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary.
• Ensure work permits are in place and safe working practices /procedures are followed.
• Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns.
• Create corrective, preventive and emergency response action plans.
• Take part in evacuation Drills and be a part of ERT/QRT team.
• Maintain engineering and other reports like DMR and MMR.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Client:

You will be working on __site name ___, which is a ___type____, located at ___location____

Site dynamics:

Work Schedule: Site team:  e.g.: Property Manager +2 Other details if any.

Reporting:

You will be working with our operations team and reporting to the Property Manager / Technical Manager.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

 Apply today!

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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