Senior BI Analyst

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior BI Analyst

Position Overview

The successful candidate will be accountable for defining and implementing data and analytics products to transform complex data into meaningful business insights. This role is an individual contributor joining a wider team of Business Intelligence (BI) professionals supporting a Tier One strategic client within JLL.

You will demonstrate strong technical skills with the ability to convert raw data into meaningful analysis through a variety of techniques ranging from data wrangling to data visualisation and data modelling, underpinned by a foundational understanding of data governance processes. This position is a perfect fit for a senior analyst looking to evolve their business domain expertise alongside deep technical and analytical development.

Key Responsibilities

Technical Delivery & BI Development

• Lead the design, development, and implementation of robust Data & BI products (dashboards, reports, and analytical tools) that drive insight-driven decision-making.
• Build, optimize, and support automated data pipelines and integration processes to ensure data is standardized, robust, and delivered efficiently.
• Conduct exploratory data mining and deep-dive analysis on large, complex, and ambiguous datasets to uncover key trends and operational performance drivers.
• Translate qualitative client feedback and complex quantitative results into structured, actionable business recommendations.

Data Governance & Best Practices

• Design and implement data quality, standardisation, and data governance controls to maintain high-quality data products.
• Develop, document, and maintain best-practice standards, data dictionaries, and SOPs to successfully embed data products within the line of business.
• Ensure all client-facing and internal dashboards, reporting templates, and data presentations strictly adhere to corporate brand standards, utilizing resources and assets sourced from the JLL Brand Portal (https://brandportal.jll.com).

Stakeholder Management & Storytelling

• Partner closely with business leaders, operations teams, and client representatives to conceptualise complex business challenges and translate them into well-structured analytics roadmaps.
• Act as an effective communicator, successfully articulating technical concepts, data limitations, and architectural requirements to a non-technical audience.

Qualifications & Experience

Required

• Experience: 5+ years of relevant work experience in Business Intelligence, Analytics, Data Advisory, or highly technical consulting roles.
• Technical Stack: Advanced proficiency in SQL for querying and data preparation, paired with expert-level experience building production-grade dashboards in Tableau.
• ETL & Data Warehousing: Hands-on experience working with modern cloud data platforms (e.g., Snowflake) and intermediate knowledge of code-free/low-code ETL technologies (e.g., Alteryx).
• Communication: Exceptional written and verbal communication skills, including a proven track record of synthesizing complex data into compelling business stories. Fluent English is critical to this role's success.
• Education: Bachelor’s or Master’s degree in Business Intelligence, Data Science, Computer Science, Econometrics, Statistics, Information Management, or a related quantitative field.

Preferred

• Programming: Foundational knowledge of programming languages (R and/or Python) for data manipulation.
• API Integration: Experience integrating data sources using APIs.
• Industry Experience: Understanding of Commercial Real Estate operations or Facilities Management performance metrics.

Location:

On-site –Heredia,CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico aHRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.