Knowledge Manager
Parsons · United States · 1mo ago
Job Description:
Parsons is looking for an amazingly talented Knowledge Manager to join our team! In this role you will get to develop, organize, and maintaining content within Confluence. The role ensures that authoritative information, messaging, and documentation are clearly communicated, consistently structured, and easily accessible to both internal team members and approved external visitors via a centralized landing page. The ideal candidate combines strong written communication skills with technical proficiency in Confluence and a deep appreciation for disciplined knowledge management in a mission-focused environment.
What You'll Be Doing:
Strategic messaging and content development.
Expert with the development and implementation of an organization-wide knowledge management strategy.
Define goals for how knowledge will be used to support business objectives and creating a roadmap for knowledge management initiatives.
Oversee the process of capturing, organizing, and maintaining the organization's intellectual capital.
This involves identifying critical knowledge, capturing "tacit" knowledge from experts, and ensuring all information sharing, such as intranets, wikis, document management systems, and collaboration platforms (Confluence, JIRA, SharePoint, Intelink, etc.). Ensure tools are user-friendly and integrated into daily workflows.
Promote a culture where knowledge sharing is valued and become a natural part of the workflow. This includes training employees on knowledge management processes and tools, encouraging collaboration, and recognizing individuals and teams who contribute to the knowledge base.
Monitor and analyze how knowledge is being used and its impact on the business.
Create reports on key metrics (content message, search success rates) to demonstrate the value of Knowledge Management initiatives and identify areas for improvement.
What Required Skills You'll Bring:
Bachelors Degree in Business Administration or related discipline from an accredited college or university with 12 years experience or Masters Degree with 10 years experience.
Active TS/SCI w/ Poly security clearance
Experience building and maintaining confluence as well as technical writing to articulate government objectives.
Experience developing written products for senior government, military, or technical audiences
Demonstrated proficiency with Confluence for content creation, organization, and knowledge management
Strong understanding of information architecture, documentation best practices, and content governance
Exceptional written communication skills and attention to detail
Ability to manage multiple priorities and coordinate with diverse stakeholders
Strong at working in a fast-paced, evolving mission environment
Experience managing shared drives, document repositories, or enterprise knowledge platforms
Knowledge of strategic communications, messaging frameworks, or digital content strategy
Familiarity with U.S. Cyber Command, DoD, or interagency environments
Experience supporting AI, cyber, or advanced technology organizations
Security Clearance Requirement:
An active Top Secret SCI w/Polygraph security clearance is required for this position.This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range: $125,100.00 - $225,200.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.