Principal Product Manager - Enterprise Admin Experience
AlphaSense · Remote · New York, United States · 7d ago
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Role:
We are seeking a Principal Product Manager to define and lead the development of Enterprise Administration at AlphaSense, building the systems, workflows, and tooling that enable both internal teams and enterprise customers to configure, manage, and scale the platform efficiently.
This is a senior, high-impact individual contributor role within the Enterprise Intelligence product line. You’ll set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal.
The scope spans internal AlphaSense operations (how we onboard and manage enterprise accounts) and customer-facing admin capabilities (how enterprise admins configure and manage their own users). Achieving this requires deep collaboration across a complex technical and operational ecosystem. In this role, you won’t lead a single team or product pillar. Instead, you’ll collaborate with business and technology leaders across the firm – including user management, revenue operations, broker research, expert insights, enterprise implementation, account management, go-to-market, and more — to define and deliver a unified, scalable experience for AlphaSense’s administrative users.
You’ll be the connective tissue across these teams, ensuring that every part of the technology stack that touches enterprise customers and internal admins works in concert. This role requires exceptional systems thinking, influence across senior stakeholders, and the drive to move complex, multi-team initiatives from strategy to execution.
Who You Are:
- A senior product leader (10+ years of experience) with a track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS.
- Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go-to-market functions.
- Skilled in mapping and redesigning end-to-end workflows, particularly those involving multiple systems, disparate teams, and complex edge cases.
- Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems.
- Relentless in driving clarity, momentum, and execution amid competing priorities in a high-growth environment.
- Equally comfortable in the details of a workflow diagram and in strategic discussions with executives about business impact and scale.
- User- and outcome-obsessed, balancing operational realities with customer empowerment and experience quality.
What You’ll Do:
- Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems.
- Map and optimize the enterprise customer lifecycle, from initial provisioning through renewal, ensuring tooling and workflows for both AlphaSense users and client admins support scalability and efficiency at every stage.
- Orchestrate alignment across multiple technology and operational teams to ensure cohesive end-to-end execution.
- Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives.
- Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction.
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.