Principal Product Builder, Deliverability & Connectivity
Apollo.io · Remote · United States · 4mo ago
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
The cost of going from idea to working prototype has collapsed. One person with taste, strong judgment, and AI tools can now do what used to take a team and a sprint cycle. Apollo is hiring for what comes next: Product Builders who combine product judgment, domain depth, and AI-native execution.
This role owns Deliverability & Connectivity, the trust layer that determines whether Apollo can reliably send, sync, route, suppress, enrich, and activate across a customer’s GTM stack.
Apollo is expanding from “help me find and message prospects” to “help me run my GTM motion.” That only works if Apollo can connect to the customer’s systems, send through trusted channels, respect their rules, diagnose what breaks, and help sales and marketing teams scale without creating risk.
This is not a narrow deliverability role. It spans mailbox connectivity, domain setup, ESPs, marketing systems, CRMs, suppression sources, routing systems, workflow automation, diagnostics, and the infrastructure that makes Apollo a trusted GTM execution platform.
This is the opportunity: build the connected messaging and execution foundation that lets Apollo become the operating system for modern GTM.
What you will own
- The vision, strategy, and roadmap for Deliverability & Connectivity
- Apollo’s messaging infrastructure layer across deliverability, mailbox connectivity, ESPs, marketing systems, diagnostics, and safe execution
- Product experiences that help customers connect systems, understand health, diagnose issues, and confidently launch GTM motions
- Safe-to-send and safe-to-scale experiences across domains, mailboxes, ESPs, suppression rules, and sending paths
- Build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, routing systems, and workflow tools
- Metrics across connection health, healthy setup, send reliability, deliverability health, sync reliability, self-serve resolution, activation, retention, and customer outcomes
- Cross-functional alignment across Product, Engineering, Design, GTM, Support, Data, and Enablement
- The long-term evolution of Apollo into the trusted execution layer for sales and marketing
What you will do
- Get close to customers, GTM teams, Support, and internal users to understand where trust breaks down across setup, connectivity, sending, syncing, suppression, and execution
- Set product strategy for how Apollo should connect to the systems customers already use and help them execute GTM motions safely and reliably
- Prototype quickly using tools like Claude Code, Cursor, Lovable, Figma AI, and other AI-native workflows to validate ideas before scaling investment
- Turn complex infrastructure into simple customer experiences across SPF, DKIM, DMARC, DNS, OAuth, mailbox limits, ESP connectivity, suppression, bounce handling, and send safety
- Lead build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, and workflow systems
- Partner deeply with Engineering on architecture, reliability, observability, APIs, data models, and edge cases while staying anchored in customer and business outcomes
- Partner with Design to make trust visible: what is connected, healthy, risky, blocked, and what action to take next
- Partner with GTM, Support, and Customer Success to reduce preventable customer pain and turn reliability into a product advantage
- Define the KPI tree and learning loop for the product area, then use it to prioritize, measure, and iterate
- Raise the bar for product clarity by writing crisp strategy docs, PRDs, launch plans, and tradeoff memos that make the next best action obvious
What we are looking for
- 7+ years of experience, including ownership of complex product areas from strategy through launch
- AI-native builder. You use tools like Claude Code, Cursor, Lovable, Figma AI, or similar to prototype, validate, and accelerate execution. You can point to things you built or shipped, not just specs you wrote
- Principal-level ownership across a meaningful product area with company-level visibility
- Strong product judgment. You know how to find the highest-leverage problems, make hard tradeoffs, and protect focus
- Systems thinker. You can reason across mailboxes, domains, ESPs, MAPs, CRMs, suppression, consent, routing, workflows, and downstream execution
- High agency. You create clarity in ambiguous environments and move work forward without waiting for perfect structure
- Technical fluency across architecture, reliability, observability, APIs, data models, instrumentation, and edge cases
- Customer empathy for where trust breaks down for sales, marketing, RevOps, admins, and end users
- Execution excellence. You define, ship, measure, and iterate without thrash
- Strong influence and communication. You align teams, build trust quickly, and make complex systems feel simple
Nice to have
- Experience in email deliverability, ESPs, marketing automation, messaging infrastructure, notifications, integrations, or GTM systems
- Familiarity with SPF, DKIM, DMARC, DNS, OAuth, suppression, consent, bounce handling, mailbox limits, reputation systems, or sending infrastructure
- Experience building integrations with CRMs, MAPs, ESPs, data platforms, routing tools, or workflow automation systems
- Experience building for sales, marketing, RevOps, customer success, or GTM operators
- Experience using analytics, experimentation, observability, or support data to improve platform reliability and customer outcomes
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You’ll Love Working at Apollo
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!