Mass Tort & Environmental Specialty Operations Senior Claims Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Job Description Summary
The Senior Claims Consultant – Mass Tort & Environmental Claims is responsible for independently managing complex, legacy runoff claims arising from historical excess liability policies. This role focuses on asbestos, environmental, talc, PFAS, and other long latency mass tort exposures, requiring advanced coverage analysis, strategic claims handling, and case evaluation.
This position operates within a highly specialized team and supports claims across multiple U.S. jurisdictions and Canada.

Key Responsibilities

Complex Coverage & Claims Handling

• Independently analyze and apply CGL, umbrella, and excess policy language, including historical policy forms, to assess coverage for complex claims.

• Manage legacy runoff claims tied to policies issued primarily in the 1970s–mid‑1980s with significant exposure.

• Evaluate underlying facts, jurisdiction‑specific law, and long‑latency issues to determine coverage positions and claims strategy.

Mass Tort, Asbestos & Environmental Claims

• Handle complex asbestos bodily injury, talc, environmental contamination, PFAS, and other mass tort claims.

• Assess environmental exposure claims including soil, and groundwater remediation.

• Manage claims involving large commercial and industrial insureds with substantial liability exposure.

Litigation & Dispute Resolution

• Manage litigated matters including coverage actions filed against Allstate.

• Coordinate with internal and external counsel on litigation strategy.

• Participate in mediations, arbitrations, and negotiations and serve as a witness when required.

Financial Oversight & Strategy

• Establish, document, and adjust case reserves and financial projections.

• Develop and execute action plans.

• Provide clear analysis and recommendations.

Caseload & Documentation Management

• Maintain thoroughly documented claim files, ensuring compliance with internal guidelines.

• Effectively manage a complex and diverse caseload.

Systems, Technology & Operational Effectiveness

• Work across multiple claims systems.

• Adapt to evolving technology and AI‑supported workflows.

• Demonstrate strong written communication and analytical skills.

Qualifications

Experience

• 3+ years of experience handling mass tort, asbestos, environmental, or other long‑latency claims preferred.

• Prior casualty experience with complex coverage analysis, excess policies, or legacy runoff portfolios strongly preferred.

• Experience handling multi‑jurisdictional claims across the U.S. and/or Canada.

Skills & Competencies

• Advanced coverage analysis

• Strong written and verbal communication abilities

• Proven negotiation and settlement experience

• High level of independence and accountability in a remote environment

• Ability to manage complexity across multiple claim types and systems

Work Environment

• Remote‑friendly role within a specialized team

• Requires a self‑starter capable of managing complex claims with minimal supervision

Skills

Claims Administration, Claims Auditing, Claims Resolution, Collaborative Development, Complex Claims, Insurance Claims, Problem Resolution, Process Improvements, Reinsurance, Written Communication

Work Environment

• Remote‑friendly role within a specialized team

• Requires a self‑starter capable of managing complex claims with minimal supervision

Skills

Claims Administration, Claims Resolution, Collaborative Development, Complex Claims, Customer Relationship Management (CRM), Insurance, Litigation, Process Improvements, Stakeholder Relationship Management

Compensation

Compensation offered for this role is 80,000.00 - 136,625.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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