Senior Director of Product (Head of International - Real Time Operations)
Axon · London +1 · 11mo ago
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
The Role
As Head of International – Real Time Operations, you will own the strategy and execution for expanding the Fusus platform into international markets. This role is central to ensuring that Fusus can compete, win, and deliver at scale outside the U.S., while remaining aligned with Axon’s broader global product strategy.
You will define the expansion and maturity model that ensures Fusus succeeds internationally, harmonizing requirements across regions while avoiding “parity for parity’s sake.” You will partner closely with sales leadership and new markets international leadership to understand tender pipelines and prioritize the right investments that enables Axon to win deals and delight customers, while balancing core deliverables and sustainability.
This position requires a leader who can both lead directly and influence without direct authority, working across product, engineering, sales, and program teams to set strategy, make tradeoffs, and align on execution.
Your Impact
- Define the international product strategy for Fusus, balancing competitiveness, sustainability, and scalability.
- Partner directly with international sales leadership to evaluate pipeline opportunities, shape tender responses, and prioritize engineering work to win deals.
- Harmonize requirements across countries and regions, ensuring strategic parity with U.S. markets where necessary, while building features and capabilities that truly matter for international success.
- Collaborate with product, engineering, and program leaders to ensure international deliverables are embedded in Axon’s global roadmap.
- Ensure compliance with regional security, privacy, and data residency standards critical to customer trust and adoption.
- Drive continuous improvement in tender readiness, adoption, and customer success metrics across regions.
- Act as a champion for international customer and partner needs within RTO, ensuring they inform product priorities at all stages.
What You’ll Do
Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: SVP & General Manager
- Build strong partnerships across Axon (devices, digital evidence, productivity solutions) to deliver integrated outcomes internationally.
- Lead direct engagement with international customers, regulators, and partners to distill insights into product priorities.
- Establish a clear execution path within 90 days that defines roadmap priorities and sequencing for international expansion.
- Align with the Head of International (Core Products & New Markets) to ensure RTO’s global efforts are consistent with company-wide strategy.
- Create frameworks and processes that balance local customization with global scale.
- Serve as a visible leader and trusted advisor for RTO’s international strategy, both internally and externally.
What You Bring
- 10+ years of product management experience in enterprise SaaS, real-time operations, VSaaS, VMS, IoT, or public safety technology.
- Proven success in international product leadership, including experience scaling platforms across multiple regions with diverse compliance and operational requirements.
- Experience partnering with sales leadership on tender-driven opportunities, translating deal pipelines into prioritized product roadmaps.
- Strong understanding of global compliance standards (privacy, data residency, security) and their impact on product delivery.
- Demonstrated ability to harmonize requirements across geographies while balancing global parity vs. regional differentiation.
- Excellent communication and collaboration skills; able to influence senior leaders and cross-functional teams without direct authority.
- Bachelor’s degree required; MBA or advanced degree preferred.
Who You Are
- Strategic Visionary: Anticipates international market needs and positions Axon ahead of competitors.
- Commercially Astute: Connects product strategy to tender wins, deal pipelines, and business impact.
- #Join Forces Leader: Thrives in cross-functional, collaborative environments.
- Operationally Disciplined: Brings clarity and structure to complex, multi-region priorities.
- Customer-Obsessed: Ensures that every decision ladders up to better outcomes for global customers.
Why Now
Global demand for real-time intelligence and operational platforms is growing rapidly. Public safety and enterprise customers outside the U.S. require solutions that are secure, compliant, and scalable. This is a unique opportunity to define and lead Axon’s international expansion for Real-Time Operations, directly shaping how Fusus competes and delivers worldwide—and advancing our mission to Protect Life at global scale.
Benefits that Benefit You
- Competitive base salary and RSUs.
- Comprehensive pension plan with matching contribution
- Private health insurance & cash plans
- 30 days paid holiday + UK public holidays
- Enhanced maternity/paternity leave
- GymPass subscription
- Life assurance & income protection
- Career growth support and wellness resources
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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