Software Engineer I (Connected Devices)
Axon · Ho Chi Minh City, Vietnam · 3d ago
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Build the automated validation systems that ensure Axon’s cloud, devices, and firmware perform flawlessly in the real world. Axon’s connected ecosystem—from body-worn cameras to sensors, audio/video pipelines, mobile apps, and cloud AI—depends on reliable firmware and device behavior.This position is open to DevOps Engineers, Software Engineers, or Software Engineers in Test / QA Automation Engineers with strong coding skills who want to apply their engineering expertise to automated validation and device reliability.
As a Software Engineer in Test focused on firmware automation at Axon, you will help ensure these mission-critical devices operate exactly as expected in high-pressure environments. You will design automated tests, extend device validation frameworks, and collaborate across firmware, hardware, mobile, and cloud teams to raise the reliability of Axon’s next-generation products.
Work Location
This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You’ll Do
- Enhance CI/CD pipelines for device and platform testing, including hardware-in-the-loop execution and large-scale device orchestration.
- Develop automated validation for device state machines, triggers, connectivity flows, telemetry pipelines, and device-to-cloud synchronization.
- Maintain, implement, and extend automation frameworks and tools for device or cloud platform testing.
- Investigate device and platform failures using logs, telemetry data, debug traces, and system metrics.
- Automate testing for device provisioning, OTA updates, connectivity recovery, error handling, and lifecycle workflows.
- Participate in design discussions to improve testability, observability, and reliability across device and cloud systems.
- Mentor junior engineers on automation development, distributed system debugging, and scalable test strategies.
Who This Role Is For
- This role is open to candidates from multiple engineering backgrounds:
- DevOps / CI-CD Engineer
- Experience designing and maintaining CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or equivalent)
- Comfortable with infrastructure-as-code, containerization (Docker, Kubernetes), and release management
- Software Engineers
- Python, Java, C#, Go, or C++
- Strong system design, debugging, and tooling mindset
- Embedded / Firmware Engineers
- C/C++, Embedded Linux, RTOS, MCU experience
- Strong understanding of device behavior and real-time systems
- DevOps / CI-CD Engineer
What You Bring
- General Skills
- 1+ years of experience in test automation, software engineering, or SDET roles, ideally with cloud, device or embedded-system exposure.
- Good coding skills in Python, C#, C/C++, Java, JavaScript, Go,etc.
- Understanding of state machines, event-driven systems, real-time execution, and hardware interactions.
- Experience diagnosing failures using logs, traces, and serial-level diagnostics.
- Familiarity with CI/CD pipelines and automated hardware test environments.
- Proven ability to deliver reliable automation for complex cloud/firmware features.
- Demonstrated understanding of why tests become flaky and the ability to design automation that prevents or resolves instability.
Nice to Have
- Experience working with real systems (devices, services, or distributed components).
- Experience with firmware testing, IoT devices, or hardware-in-the-loop systems.
- Familiarity with BLE, WiFi, USB, or embedded communication protocols.
- Experience in robotics, control systems, or device-based products.
Who You Are
- Engineering-Driven — Approach automation as a software engineering discipline.
- Systems Thinker — Understand interactions across device or firmware or mobile or cloud.
- Debugging Expert — Comfortable analyzing logs, serial traces, connectivity issues, and framework/tests states.
- Collaborator — Partner closely with firmware, hardware, and platform teams.
- Quality Advocate — Promote testability, reliability, and rigorous validation.
- Mission-Oriented — Care deeply about devices that people rely on in life-critical situations.
Benefits that Benefit You
- Medical, Dental and Vision Insurance
- Robust Paid Time Off policy
- Bonuses
- Lunch allowance
- Cell phone stipend
- Free LinkedIn Learning account or Udemy account
- Access to 24/7 online emotional and mental support
- Gym membership
- Free parking
- Stocked fridges and pantries - free coffee, cold beverages, snacks
- Annual Company Outing Trip
- Monthly team social activities
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.