Senior Developer Experience Engineer - Technical Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Key Responsibilities:

• Technical lead for the India Developer Experience team - guiding day-to-day technical execution, unblocking engineers, and enabling the team to consistently deliver.
• Stakeholder Communication & Requirements Gathering: Engage with multiple stakeholders and teams across the organization to gather, clarify, and prioritize requirements, ensuring alignment between business needs and engineering execution.
• Backlog Ownership: Own and maintain an up-to-date, well-groomed backlog for the India team, translating stakeholder requirements into clear, actionable, and prioritized backlog items.
• Cross-Team Coordination: Coordinate with multiple teams to sequence work, resolve dependencies, and keep initiatives on track.
• Technical Contribution: Stay hands-on and technically credible, contribute directly to design discussions, code reviews, and problem-solving using Node.js and Java where needed.
• Deployments & Networking: Apply working knowledge of deployment pipelines, environments, and core networking concepts to guide the team on infrastructure and release-related decisions.
• Embedding AI: Bring practical experience with AI and AI-based tools to improve the efficiency and effectiveness of developers, and to enhance productivity across the SDLC.
• Building Developer-Centric Culture: Cultivate a developer-friendly culture that emphasizes continuous learning, collaboration, and innovation.
• Improving Development Processes: Streamline development workflows, implement best practices, and remove bottlenecks to optimize the developer's journey from code creation to deployment.
• Tools and Infrastructure Management: Evaluate, select, and manage tools, frameworks, and infrastructure that empower developers to build, test, and deploy software efficiently.
• Team Enablement: Implement training, mentorship, and knowledge-sharing so the India team stays enabled, upskilled, and able to grow technically.
• Developer Advocacy: Advocate for developers' needs and represent their interests in decision-making processes to ensure a developer-centric approach across the organization.
• Continuous Feedback Loop: Establish mechanisms for continuous feedback collection from developers to identify pain points, gather insights, and drive continuous improvement in developer experience.
• Monitoring and Metrics: Define key performance indicators (KPIs) and metrics to measure developer satisfaction, productivity, and engagement, and use data-driven insights to drive improvements.
• Stay Current with Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in developer experience to stay innovative and competitive.

• Platform Utilization: Ensuring that Broadridge Enterprise Platforms are fit for purpose and easy to use/adopt.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.