Director, Consulting Delivery
Autodesk · Denver, United States · 1mo ago
Job Requisition ID #
Position Overview
Autodesk Consulting is seeking a talented and strong business focused Director of Consulting Delivery for our Architecture, Engineering and Construction (AEC) team. Reporting to the Americas Geo lead for Technical Advisory, and as a key member of the Americas Consulting Delivery leadership team, you will be responsible for leading the Americas AEC Consulting team providing critical value to our most important customers in the AEC industry.
You must be truly passionate about driving transformational customer outcomes and building a high-performing services team. The successful candidate is a natural leader who loves service delivery, has a talent for nurturing customer relationships, and is comfortable engaging across all levels of the customer organization. You bring a proven track record of exceptional skills and competencies in professional services delivery, collaboration (internally and externally), decision making, and the ability to position and deliver services with measurable results/outcomes.
Responsibilities
Lead a team of over 40 employees responsible for Consulting Delivery, and more broadly, contributing to overall customer success and adoption
Lead a team of Consulting Portfolio Owners responsible for achieving bookings and revenue targets aligned to our global objectives
The accountable leader for financial forecasting, delivery quality, and customer satisfaction for the AEC team
Develop and execute against strategic plans that ensure the AEC delivery team meets organizational objectives, contributes to customer success, and strong employee engagement
Become a strategic business partner to Sales leadership teams by presenting ideas, leading discussions and formulating solutions
Build organizational alignment around long and short-term regional Consulting Delivery plans
Leverage Consulting processes and best practices to ensure Autodesk customers are provided with solutions while ensuring the highest level of ROI for both parties
Identify the technical, functional, and consulting skills required for the success of Autodesk Consulting services, and collaborate with Human Resources to recruit individuals of the highest caliber
Partner with the channel organization and outside vendors to develop a high quality "as needed" project talent pool
Collaborate with other Autodesk Enterprise Customer Success leaders to ensure the highest level of professional services for all of Autodesk Enterprise Customer Success stakeholders worldwide
Regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization
Responsible for selection, mentoring, coaching, performance management and assessment, and rewards and recognition. This includes team building with those from other units who participate on projects. Ensure proper performance management and rewards/recognition guidelines are followed within own team
Minimum Qualifications
Bachelor’s degree in a relevant technical field (or equivalent)
Demonstrated experience as a manager of managers, achieving booking and revenue targets for the Consulting business of a technology company, and a solid understanding of services business fundamentals to include utilization optimization, margin performance, and global delivery models.
Enthusiastic and creative leader with the proven ability to inspire others
Experience developing close working relationships with major account sales teams and other functional groups
Ability to manage influence through persuasion, negotiation, and consensus building
Established track record of accountability and responsibility for deliverables in a professional services organization
Demonstrated ability in creating a culture of integrity, while striving for excellent customer service
Ability to respond strategically and diplomatically to the needs, concerns, issues, or ambiguity of customers
Proven expertise in recruiting, training, developing, and inspiring diverse and highly accomplished professionals – both at the manager and individual contributor level
Influence at all levels of the customers' organizations, negotiating win-win solutions, ensuring customers are over-satisfied with the performance
Excellent communication and presentation skills
The position may include up to 30% travel
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
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