Systems Engineer - Must Reside in Mexico City

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

***Candidates must reside in Mexico City or very nearby. Only candidates meeting this requirement will be considered******

Position Overview

We are looking for a motivated and technically proficient Systems Engineer to join our team. As a trusted technical advisor, you will work closely with the sales team to support customers throughout the sales cycle. This includes conducting product demonstrations, delivering technical presentations, responding to RFPs, and providing architectural guidance on networking and IT solutions. You will play a critical role in helping customers understand the value of our solutions and in driving business growth.

This role is a key technical contributor within the sales process, helping design, present, and validate networking architectures that align with customer requirements. The ideal candidate brings strong hands-on experience across wired, wireless, and cloud-managed networks, combined with excellent communication and customer engagement skills.

Key Responsibilities

• Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
• Deliver technical presentations, product demonstrations, and Proof of Concept (PoC) engagements for prospective customers.
• Design and validate high-level architectures for networking, wireless, cloud, and security solutions.
• Provide Pre-sales technical support for RFPs, RFIs, and solution proposals.
• Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
• Build strong relationships with key technical stakeholders at customer organizations.
• Stay up to date on industry trends, competitive landscape, and emerging technologies.
• Support local events, webinars, and partner enablement sessions.
• Work collaboratively with partners and distributors to expand market reach.

Technical Skills & Experience

• Bachelor's degree in Computer Science, Engineering, or related technical field.
• 3+ years of experience in sales engineering, solutions architecture, or network consulting.
• Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks.
• Good understanding of the Network Industry Landscape
• Excellent presentation, communication, and interpersonal skills.
• Strong troubleshooting and problem-solving capabilities.
• Understanding of cloud-managed networking platforms and integration with security and automation workflows.
• Comfortable with both physical and virtual network environments.
• Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred

Soft Skills

• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Ability to work independently and manage multiple priorities.
• Customer-oriented mindset with strong problem-solving skills.
• Collaborative approach when working with internal teams and external partners.

Language Skill:  

Fluent in Spanish (native or business level) and proficient in English (reading/writing/speaking) highly preferred

Travel:

Domestic/International travel will be required

Compensation: This role has a market-competitive salary with an anticipated base compensation range of 35k to 40k USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions.  Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location. This role is also eligible for commission on a 70/30 split, and the full benefits package described below.

Benefits and Total Rewards:

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

•    Medical, dental, and vision insurance

•    Flexible work schedules and work-from-home opportunities where role permits

•    Paid time off, including open time off in eligible markets and statutory leave in all markets

•    Paid holidays in accordance with local practice

•    Retirement savings programs, including 401(k) matching in the United States

•    Employee Stock Purchase Program, where eligible

•    Adoption assistance and fertility treatment support, where eligible

•    Flexible spending accounts, where eligible

•    Employee assistance program

•    Tuition reimbursement, where eligible

•    Life and disability insurance

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.

Equal Employment Opportunity

Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.

Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.

Fair chance and background checks

Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.

Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.

Reasonable accommodation

Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.

Use of artificial intelligence in hiring

Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email].

Data privacy

Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.

About Extreme Networks

Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation.

Learn more at www.extremenetworks.com, or follow us on LinkedIn, X, and Facebook.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.