Cyber Remediation Coordinator - EY Global Delivery Services

Cyber & Investigative Services – Cyber Remediation Coordinator

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems.  

The opportunity

The Cyber & Investigative Services (CIS) Cyber Remediation Coordinator will exercise vulnerability management techniques coupled with response and recovery processes to coordinate the mitigation of observed high and critical severity risks and threats on a global scale.  Candidates for the role must have a comprehension of vulnerability management and coordination of activities, establish and foster relationships on a global scale, and have good verbal and written communication skills. Additionally, candidates must have a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast-paced world of cybersecurity.

Your key responsibilities

• Coordinate remediation of vulnerabilities detected by Vulnerability Discovery team along with application support team
• Adhere to SOPs and internal action playbooks as part of BAU handling
• Engage corresponding Security Consultants of the SL
• Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams
• Effectively interact with other IT Services professionals
• Prioritize, organize, optimize and automate daily operations
• Strong verbal and written communications skills
• Must be willing to be on-call off hours in rotation with other team members (Required)

Skills and attributes for success

• Good foundational knowledge of vulnerability management frameworks and programs
• Good communication, interpersonal, organizational, and project management skills
• Good problem-solving skills
• Working knowledge of Service Now, XSOAR
• Working knowledge of Python and Sentinel
• Demonstrates integrity and judgment within a professional environment
• Ability to appropriately balance work/personal priorities

To qualify for the role, you must have

• Education:
  • Bachelor’s Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience
• Experience:
  • Up to 5 years relevant experience, such as vulnerability management
  • Understanding of Vulnerability Management lifecycle
  • Understanding of security threats and vulnerabilities
  • Working knowledge of Service Now, XSOAR
  • Working knowledge of Python, Splunk etc.
  • Experience with SIEM technologies (i.e. Sentinel, Splunk, etc.)

Ideally, you’ll also

• Candidates must hold or be willing to pursue related professional certifications in Information Security, cybersecurity, and/or vulnerability management

What we look for

• Demonstrated integrity in a professional environment
• Ability to work independently
• Have a global mind-set for working with different cultures and backgrounds
• Good communication, interpersonal, organizational, and project management skills
• Good teaming skills
• Good social, communication, and writing skills

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to be an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.