Senior Manager, Financial & Operational Risk Management

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

KEY ACCOUNTAIBILITIES

Strategic Risk Leadership

• Develop and implement risk management strategies and frameworks in alignment with Group and regulatory requirements.
• Act as a key advisor to entity Heads of Risk for both insurance and Takaful, senior management and Board committees on financial and NFR matters.

Operational Risk

• Lead enterprise-wide risk programs including RCSA, KRI, ICP risk incident management, and privacy impact assessments.

Financial Risk Oversight (FRM) – Product, Investment & Capital

• Provide independent review and challenge on:
  • Product risk assessments (pricing adequacy, assumptions, guarantees, embedded options, Shariah considerations for takaful).
  • Investment risk exposures, including asset allocation, concentration risk, credit risk, and ALM alignment.
  • Capital adequacy and solvency positions (e.g., ICAAP, stress testing, capital planning).
• Ensure alignment with BNM requirements (e.g., Risk Governance Policy, Capital Adequacy Framework, Investment Guidelines).
• Assess new products, campaigns, and repricing decisions from a financial risk perspective.
• Review profitability vs risk trade-offs, ensuring sustainable and prudent risk-taking.

Stakeholder Engagement

• Maintain strong relationships with internal stakeholders (Group FWD, business units) and external parties (regulators, auditors).
• Represent the company in regulatory discussions and audits where required in supporting HoR and CCGO.

Leadership & People Development

• Mentor and guide risk management team members.
• Promote risk awareness and culture through training and engagement programs, i.e., offsite team building, quarterly bulletin, monthly engagement with Control Advocates.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s degree in Actuarial Science/Risk Management with actuarial papers from the SOA/equivalent. A qualified actuary will be preferred
• Minimum 10 years of experience in risk management, with 4 years in a leadership role.
• Strong knowledge of regulatory requirements (BNM) and enterprise risk frameworks.

KNOWLEDGE & TECHNICAL SKILLS

• Strong expertise in Enterprise Risk Management (ERM) frameworks and methodologies.
• In-depth knowledge of BNM regulatory requirements, governance standards, and reporting (e.g., ORR).
• Skilled in complex risk assessments across operational, outsourcing, third-party, and project.
• Proficient in policy development, data analysis, and preparing risk reports for senior management and regulators.
• Knowledgeable in market conduct risk, fraud risk, and privacy impact analysis.
• Familiar with digital risk and cybersecurity implications.