Senior Finance Operations Executive

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

FWD Singapore aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. We are looking for someone who would like to make an impact and join us on our journey.

As part of the Finance Operations team, this role reports to the Head of Finance Operations. This role provides opportunities and exposures to various finance operations process, for Procurement and Accounts Payable.

KEY ACCOUNTABILITIES

• Administer purchase requisitions, ensure completeness of supporting documents and approvals, and monitor requisitions through purchase order issuance and closure.
• Maintain vendor master data, support new vendor onboarding and changes, perform required validation checks, and respond to vendor and internal stakeholder enquiries.
• Process vendor invoices and payments accurately and on time, including invoice validation, purchase order matching, account coding and approval checks.
• Process staff reimbursement claims, including verification of supporting documents, policy compliance, correct coding, approval status and timely payment.
• Process policy-related payments, including validation of payment instructions, supporting documentation and settlement details.
• Monitor payment status, follow up on rejected or returned transactions, resolve exceptions promptly, and maintain complete records for audit and control purposes.
• Support fixed assets processing, including depreciation run and supporting schedules. 
• Prepare monthly journals, including payroll, bank charges, prepayments, reclassifications and other routine finance entries, with appropriate supporting schedules and approvals.
• Prepare monthly balance sheet reconciliations, including bank, accounts payable, payroll and other assigned accounts; investigate reconciling items and ensure timely clearance.
• Prepare and maintain bank mandate documentation, including authorised signatory appointments and changes, supporting resolutions and submission to banks, ensuring records are complete, accurate and properly approved.
• Support month-end closing, audit requests, statutory and tax-related documentation, process improvement and user acceptance testing for Oracle and policy systems
• Any other ad hoc matters as assigned.

QUALIFICATIONS / EXPERIENCE

• Diploma in Accountancy or equivalent professional qualification with 2 years of relevant experience in Insurance Industry
• Strong accounting fundamentals
• Good communication skill
• Good MS excel skills

KNOWLEDGE, SKILLS & ABILITY

• Agile and able to adapt to fast changing environment
• Well-organised, detail oriented and systematic
• Positive attitude and willing to learn
• Able to work well under tight deadlines
• Highly motivated and able to work independently as well as in team
• Ability to liaise with and work across departments
• Good knowledge on Oracle accounting system as well as policy systems - eBao
• Knowledge of applicable accounting standards (including IFRS, withholding tax and GST)
• Good communication skills