Director - Quality Engineering

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Hiring a Director of QE to build a next-gen quality engineering function leveraging AI, agentic automation, and platform engineering to deliver secure, compliant, and resilient banking software and systems at scale.

What will you contribute?
Transformed QE for Banking Software and Platforms

• Built platform-based automation at scale
• Introduced AI/automation-led productivity improvements
• Delivered measurable impact on quality, speed, and customer outcomes

Responsibilities & Deliverables:

1. QE Strategy & Transformation

• Define enterprise QE vision aligned to engineering priorities
• Embed quality across SDLC, CI/CD, and production
• Shift to engineering-owned quality model

2. AI & Agentic QE Adoption

• Deploy intelligent test generation, self-healing automation, defect analytics
• Introduce predictive release risk & autonomous quality workflows
• Establish governance for responsible AI adoption

3. Automation & QE Platforms

• Standardize frameworks across API, microservices, integration, UI, data layers
• Build reusable QE accelerators and platforms
• Enable continuous testing in CI/CD pipelines

4. Non-Functional & Production Quality

• Lead performance, resilience, and data integrity validation
• Implement contract testing, service virtualization, observability-driven quality

5. Metrics, Governance & Compliance

• Define KPIs: defect leakage, release confidence, cycle time, automation ROI
• Ensure auditability and regulatory alignment (Banking Software / SaaS context)
  
  Required Experience:
• 14+ years in QE / Engineering Excellence with leadership experience
• Strong background in banking / financial services platforms
• Proven track record of QA → QE transformation (automation-first model)
• Deep expertise in: Microservices, APIs, cloud-native architectures CI/CD, DevSecOps, distributed systems Automation frameworks & non-functional testing
• Exposure to AI-enabled QE (LLM-based testing, predictive analytics, intelligent automation)

Leadership Traits

• Strategic, outcome-driven, and data-led decision maker
• Strong transformation and change leadership capability
• Credible with both engineering teams and senior executives
• Builds scalable platforms, not siloed solutions
• Drives accountability for quality across engineering

Success Profile

A leader who has:

• Transformed QE for enterprise SaaS or banking platforms
• Built platform-based automation at scale
• Introduced AI/automation-led productivity improvements
• Delivered measurable impact on quality, speed, and customer outcomes
• Leverage AI-driven insights and trusted data to enhance productivity, optimise workflows, and enable faster, higher-quality business decisions while applying sound human judgement and adapting to evolving capabilities.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.