Sr Account Director
Forrester · Remote · Cambridge, United States +5 · 6d ago
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
We’re seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual will pursue growth opportunities by engaging with senior leaders and executives for Forrester’s existing accounts comprised of Fortune-class companies. With a transparent and repeatable consultative sales process, this individual will achieve impactful outcomes by creating and orchestrating account penetration strategies. This individual will anticipate client needs, understand what drives their success, challenge them to think differently, and provide highly valued business insights to enable clients to win, serve, and retain customers. Along the way, this individual will enjoy the opportunity to drive professional and financial growth.
In this role, the successful candidate will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. To succeed, this individual will rely on the ability to build trust, foster relationships, and communicate effectively.
Job Description:
Partnerwithseniormanagement(director,C-level)clientsasatrustedbusinessadvisorbyleveragingthecompany’sresearchonemergingtechnologiesandcustomerexperience.
Collaboratewithindustryanalystsandtheecosystemtosellanddeliverprescriptiveclientsolutions.
Maintaintheminimumweekly/dailymetrics,andensurequotaismet.
Produceaccurateandtimelyforecasts.
Uncoverkeybusinessinitiativesandengagenewcross-functionalbuyingcenters.
Developsalesopportunitiestoincreasecontractvalueandcustomerretention.
Maintainandbuildrelationshipswithexecutive-levelcontactstounderstandtheirbusinessneedsandidentifynewopportunities.
Developacompleteunderstandingofthecompany’sproductsandservicesportfoliotoalignappropriatesolutionswithclientneeds.
SkillsAndCompetencies:
Demonstrateurgencyandasenseofpurpose.
Anticipatechallenges,adapttosetbacks,andrespondwelltocoaching.
Adaptcommunicationstyletoaudienceneedsandlistenactively.
Leveragedataandinsightstosecuresupportandcommitment.
Applycriticalthinkingtoanticipatechallenges,makedata-drivendecisions,andachievegoals.
Pursuecontinuouslearningandembracediverseperspectives.
Prioritizeworkeffectivelytoalignwithorganizationalgoalsandfollowstandardprocesses.
Buildtrustthroughconsistency,reliability,andstrongrapport.
BusinessScope,Impact,StrategicContribution,AndTeamInteraction:
Experiencedprofessional.Fullycompetentincoreelementsofrole.Independentlycompletesday-to-daytasksandsolvediverseproblems.
Workondailytaskswithlimitedoversightandreceivegeneralinstructionfornewactivities.
Developpositiveworkingrelationshipswithseniorteammembersindepartment.
Decisionwillimpactdepartmentandpossiblyfunctionperformance.
ThoughtLeadership,Knowledge,AndExpertise:
FullunderstandingofdomainandgrowingunderstandingofForresterandForrester’smarket.
Usefieldandcompanyknowledgetoaddressarangeofissues.
Job Requirements:
Abachelor’sdegree,preferred,butnotessential.
Aminimumof12yearsofrelevant/consultativesalesexperience.
Experienceinsellingbusinessservicestosenior/C-levelprofessionalsinahighlycompetitivemarketwouldbeanadvantage.
Theabilityandwillingnesstomakecoldcallsandbookmeetings.
Provenexperienceinasimilarrole,specificallywithnew-businessdevelopment,achievingquotagoals,andmanagingpersonalsalesstrategies.
Effectivepresentation,organization,andtimemanagementskills.
Afastlearnerwhoisateasewithtechnology.
Excellentverbalandwrittencommunicationskills.
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials.
Base salary range: $130,000 - $195,000
For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Sales Global Compensation plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.
Variable target: 67%
For information on benefits, please visit: https://forresterbenefits.com/
The application deadline is September 30, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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FLSA Status:
ExemptHere at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
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