Community Program Manager, Gartner C-Level Communities
Gartner · Barcelona, Spain · 18d ago
The Community Program Manager is responsible for managing and enhancing our C-level executive communities. This role requires a strategic thinker with a deep understanding of executive-level engagement and community management. The ideal candidate will possess exceptional business development skills, project management & prioritisation skills, a strong ability to foster trust-based relationships at the c-level, and a passion for creating impactful peer-led experiences for our executivesmembers.
Requirements:
Community Engagement and Management:
Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executivesthrough consistent multi-channel and multi-touch outreach.
Leveraging tools such as LinkedIn Sales Navigator to drive community growth through outbound prospecting.
Foster strong relationships with community memberqualified c-level executives, understanding their needs and priorities to ensuretheir active participationin community programs.
Facilitate peer-to-peer interactions and knowledge sharing among community members.
Program Development and Execution:
Collaborating with internal partners to develop world class agendas for community programs.
Collaborate with internal teams to ensure seamless execution of community programs.
Be responsible for all client-facing aspects of in-person and virtual programs, including delivery,communicating with C-level executives, sponsors,and internal teams.
Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.
Managing multiple competing priorities and community programs over a calendar year.
Stakeholder Management:
Act as the primary point of contact forc-level executivescommunity members, addressing inquiries and providing exceptional support.and ensure they receive maximum value from their participationin their community.
Partner with content to design high-impact programs that align with the interests and needs of the C-level community.
Partner with your win-team which includes Sales, Marketing, Content, Client Services, and Operations to ensure we deliver high-impact community programs.
Collaborate closely with marketing to drive community growth and member acquisition
Collaborate closely with Sales to drive referrals for sponsorship opportunities.
Data Analysis and Reporting:
Analyse and leverage large amounts of communitydata to identify trends, opportunities, and areas for improvement and prioritization.
Utilize this data and reportingto track community engagement, growth opportunities, program success, and ultimatelydrive c-level participation.
Education:
Bachelor's degree preferred, not required
Experience:
Minimum 3 to 5 years of client success or sales experience required;
Business Development experience is highly preferred;
Business-to-business experience ishighly preferredrequired;
Familiarity with tools such as LinkedIn Sales Navigator, Microsoft Office, and PowerBI preferred
Proven experience building trust-based value-add relationships with c-level executives offeringinsightful, and strategic insightto drive forward their mission critical priorities
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
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At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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