Senior Product Manager- BillingCenter
Guidewire · Remote · United States · 1mo ago
Summary
About the RoleBillingCenter is one of the three core applications of Guidewire InsuranceSuite, processing billions of dollars in premium for many of the world's largest property and casualty insurers. As Senior Product Manager for BillingCenter, you'll join the Billing product team — partnering with the GM for Billing, the BillingCenter PM, and a Principal PM focused on AI/agentic capabilities — to deliver the next generation of billing for P&C insurers.
This role is hands-on. You will own a defined area of BillingCenter end-to-end: discovery, prioritization, specification, launch, and adoption. You'll spend real time with carriers, work shoulder-to-shoulder with engineering and design, and ship features that touch billions of dollars in premium movement.
Job Description
What You'll Do
Own an area of BillingCenter. Take end-to-end product ownership of a defined slice of the product (scope shaped with the GM and PM team) — from customer discovery through launch and adoption.
Run the discovery–delivery loop. Talk to carriers, document problems, write specs, partner with engineering and design through delivery, and measure outcomes after launch.
Contribute to the roadmap. Bring evidence and clear point of view to the Billing roadmap process; help the team make better prioritization calls.
Engage directly with carriers. Build trusted relationships with billing operations, finance, and IT leaders at our carrier customers; turn what you learn into product investments.
Partner with engineering. Work daily with engineers and architects on scoping, sequencing, and trade-offs; develop the technical fluency to be a credible partner on data model, integrations, and cloud delivery decisions.
Coordinate across the suite. Work with PMs across PolicyCenter, ClaimCenter, the Guidewire Cloud Platform, and payments/integrations to ensure your area fits the broader carrier experience.
Measure what matters. Define success metrics for your area — adoption, cycle time, straight-through processing, customer satisfaction — and use them to drive your next set of bets.
What You'll Bring
Required
5–8 years of product management experience, including time on enterprise B2B SaaS products serving large customers.
Direct experience with P&C insurance — ideally billing, payments, premium accounting, agency bill / direct bill, commissions, or disbursements.
Direct experience in billing, payments, or fintech — invoicing platforms, payment processing, collections, reconciliation, or treasury systems.
Track record of shipping meaningful features end-to-end — from problem discovery through adoption — not just managing a backlog.
Solid technical fluency: can learn and become an expert in the complex billing application, can read API contracts, reason about data models, and have substantive design conversations with senior engineers.
Strong written and verbal communication; can translate fluidly between customer language, product spec, and engineering detail.
Comfort working on a team alongside more senior PMs and a GM — collaborative by default, opinionated when it matters.
Strongly Preferred
Familiarity with Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable core insurance platforms.
Exposure to AI/ML or agentic features in a production product — even as a contributor rather than the lead.
Nice to Have
Experience on a product going through cloud/SaaS migration with a large installed base of on-prem customers.
Background working with carrier finance, treasury, or accounting stakeholders.
Prior experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems.
How You Work
You're customer-obsessed — you'd rather spend a day on a carrier's call floor than reviewing a slide.
You operate well in a team — collaborative with peers, takes feedback seriously, gives credit generously.
You're rigorous: clear written specs, documented decisions, measurable outcomes.
You're pragmatic about AI — interested in shipping useful agentic capabilities, skeptical of demos.
You move with urgency without losing quality — bias toward shipping, learning, and iterating.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.