Sr. Engineer - Operations Support 4B

Sr. Engineer - Operations Support

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Description:

The System Engineer will work with a cross functional project team to deliver the products in China. This position has design responsibilities to localize the global CT products, integrate & validate a functional prototype to deliver the desired workflow, features & functionalities, and accelerate the NMPA registration. Activities include design requirements development and verification, architecture / system design and analysis, FMEA, developing/executing System Verification and Validation procedures, and take lead in supplier interactions and regulation registration.

Duties include (but are not limited to):

• Participate system design and integration of the hardware and software sub-systems under development, to achieve the desired functions & quality targets;
• Drive supplier interactions on trouble shooting and solve problems during the system integration and clinical evaluation.
• Working with customers, Marketing and the related project teams to refine and validate the design specifications.
• System NMPA registration activities.

Quality Specific Goals:

• Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Support compliance/closure of Regulatory and Quality requirements before completing Design Outputs/Program Deliverables
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Qualifications:

• BS or above with major in Electrical engineering, Automation engineering, Physics, or Telecommunications engineering.
• At least 3 years of relevant working experience in hardware design & system integration.
• Familiar with trouble shooting in hardware/software integrations with proven ability to develop timely and effective solutions for challenging design problems
• Basic knowledge in CT or sound knowledge in medical device industry
• Familiar with key design areas: controllers, motion control, servo system, real-time embedded system, analog and digital circuits and devices;
• Demonstrated ability to pursue tasks to completion
• Broad exposure to HW/SW/Systems design, and technical depth in one or more engineering disciplines    (Electrical, Mechanical, Software, etc)
• Good English skills in writing and speaking

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), Certified Software Asset Manager (CSAM) - Pearson VUEPearson VUE, ITIL Foundation Certificate in IT Service Management - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Applications Support, Backup Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, Storytelling, Windows Deployment Services (WDS), Windows Server Support

Language

English, English

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Fixed Term (Fixed Term)

Job End Date

2029-08-31

Master Skill List -

Operations Support

Remote Type -

Office

Work Shift -

Day Job (China)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.