Lead, Platform Growth and Operations

What you will do:

• Lead continuous refinement of market performance monitoring and management framework and process to ensure a structured approach to drive market growth through combination of data analysis and market intelligence collection
• Assist in developing regional driver & user retention and growth strategies and localizing to markets' specific action plans
• Assist in longer-term performance review focusing on supply & demand growth and campaign effectiveness, and collaborate with BI& Analytics team on scalable data and analytics solutions to facilitate planning and decision making to support markets' growth
• Conduct ongoing performance review and lead the implementation of optimization initiatives (e.g. user promotions and engagement initiatives) for designated markets with the objective of maximizing online platform / marketplace demand growth and sustainable user active rate
• Manage the online platform budget for your designated markets, and to maximise the effectiveness and ROI of implemented campaigns and initiatives
• Collaborate with city teams and other functional departments to ensure business and team objectives are met

What you will need:

• 6+ years of experience in Operations or a similar analytical role; relevant experience in a high-growth start-up environment 
• Previous experience working with, analyzing, and presenting findings from large data sets
• Proven track record of effective project management, with the ability to work with multiple stakeholders
• Ability to work effectively with cross-cultural and functional teams
• Strong verbal and written communication skills with fluent proficiency in written and spoken English
• Knowledge of the Hindi language is highly desirable 
• Team management experience a plus
• Candidates with less experience will be considered as Senior Associate, Platform Growth & Operations