Sr. Field Quality Engineer - Powertrain
Lucid Motors · Phoenix, United States +1 · 21d ago
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
About the Team
Lucid’s Field Quality Engineering team turns real-world customer and fleet feedback into measurable improvements across current and future electric vehicles. The Powertrain team partners closely with Product Engineering, Manufacturing, Supplier Quality, Reliability, Service, Diagnostics, Warranty, and Field Operations to identify emerging issues, validate root causes, and drive durable corrective actions. What makes this team unique is its direct connection between customer experience, vehicle data, engineering decisions, and production execution, giving engineers visibility from field concern through validated resolution.
About the Role
As a Senior Field Quality Engineer, Powertrain, you will serve as the technical owner for customer-facing quality issues involving electric drive units, motors, inverters, transmissions, high-voltage power delivery, and supporting thermal systems. This role reports to a Field Quality Engineering leader and exists to strengthen Lucid’s ability to detect, investigate, and permanently resolve powertrain concerns as the vehicle fleet grows. In your first 12 months, you will own complex investigations from field signal through validated corrective action, using warranty claims, diagnostic trouble codes, vehicle logs, telematics, returned components, vehicle inspections, engineering analysis, and supplier evaluations to identify root cause. Success will be measured by earlier detection of emerging issues, shorter investigation cycle times, fewer repeat failures, and evidence that corrective actions are protecting the customer fleet. This role offers direct ownership of real-world EV powertrain performance and the opportunity to convert customer feedback into design, manufacturing, service, and supplier improvements across Lucid’s vehicles.
What You Own
- Field Investigations: Lead end-to-end investigations of customer-facing powertrain concerns and determine the technical path from initial signal through documented root cause.
- Root Cause Decisions: Use diagnostics, vehicle data, component analysis, testing, and engineering evidence to separate root causes from symptoms and make clear recommendations for corrective action.
- Corrective Actions: Drive permanent solutions across design, embedded controls, calibration, manufacturing processes, supplier controls, service diagnostics, and repair procedures, ensuring containment is followed by validated prevention.
- Fleet Monitoring: Analyze warranty claims, diagnostic trouble codes, service repairs, telematics, vehicle logs, parts returns, and customer feedback to identify emerging failure modes and prioritize technical response.
- Risk Prioritization: Quantify issue frequency, severity, affected population, reliability exposure, customer impact, and warranty cost to support risk-based escalation and resolution decisions.
- Validation Planning: Define objective validation plans, acceptance criteria, sample sizes, and effectiveness measures to confirm corrective actions prevent recurrence in the field.
- Cross-Functional Alignment: Coordinate Product Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Service, Diagnostic Engineering, Warranty Engineering, and Field Operations to maintain clear ownership and timely closure of powertrain issues.
What You Bring
Minimum Qualifications
- 5 years of experience in electric vehicle powertrain engineering, field quality, product quality, reliability, manufacturing engineering, supplier quality, validation engineering, or a related technical discipline.
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Automotive Engineering, Mechatronics Engineering, Systems Engineering, or a related technical field.
- Experience resolving customer-facing EV powertrain issues involving electric drive units, traction motors, inverters, gearboxes, high-voltage interfaces, or supporting cooling and lubrication systems.
- Experience leading structured root cause investigations and driving corrective actions from issue identification through validated closure.
- Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.
Preferred Qualifications
- Experience with premium battery-electric vehicles, high-performance EV powertrain systems, or high-voltage safety practices.
- Experience using diagnostic trouble codes, vehicle logs, CAN data, telematics, data logging tools, test results, and service repair information to support technical investigations.
- Knowledge of structured quality and problem-solving methodologies such as 8D, RCCA, Fault Tree Analysis, Fishbone Analysis, 5 Whys, Design of Experiments, or statistical analysis.
- Familiarity with APQP, PPAP, DFMEA, PFMEA, SPC, control plans, ISO 26262, Automotive SPICE, or automotive product launch processes.
- Experience working with suppliers on root cause investigations, manufacturing process reviews, and corrective action validation.
- Master’s degree in Electrical Engineering, Mechanical Engineering, Automotive Engineering, Systems Engineering, or a related technical field.
Work Requirement
This role is fully onsite at our Arizona Manufacturing Facilities and Offices (Phoenix, AZ). Daily in-person presence is required.
Compensation & Benefits:Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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To all recruitment agencies:Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.