Sr. Service NPI Technical Program Manager
Lucid Motors · Newark, United States · 2mo ago
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
We are seeking a Technical Program Manager for the Lucid Service’s NPI team. The ideal candidate would be proficient in project management and have a background in New Product Introduction. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. This program manager will manage a subset of vehicle sub-systems for Lucid’s Service organization.
The Role:
- Maintain a Service Bill of Materials (SBOM)
- Review engineering changes and documentation to verify serviceable component impact
- Collaborate with Design Engineers and Field Operations to identify opportunities for Service improvements
- Manage change implementation and part effectivity through PLM platforms
- Cascade engineering changes to downstream field data sources (parts catalog, service manual, etc.)
- Coordinate serviceability validation for introduction of new serviceable parts with Design Engineering and Mechatronic technicians
- Support Service Supply Chain teams to ensure a healthy supply strategy is implemented prior to product launch
- Document end to end part supersession for all serviceable parts in our ERP database
- Deploy and monitor inventory strategies to ensure the End-of-Lifecycle of parts are adequately supported in the field
- Provide field support with parts escalation inquires
Preferred Qualifications:
- Bachelor’s Degree in Engineering or equivalent technical background
- Minimum 5 years of automotive experience or equivalent experience
- Ability to organize and drive continuous program improvement
- Exceptional ability to interface and collaborate with individuals, groups, and suppliers
- Excellent oral and written communication skills
- Passion to continuously develop, improve, and maintain processes
Advantageous:
- Startup experience focused on early service program development
- Automotive aptitude for vehicle sub-system parts and manufacturing
- PLM Experience (Delmia or equivalent)
- ERP knowledge to systematically manage product master data and configurations
- Supply Chain knowledge for Service lifecycle
Compensation & Benefits:Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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