Lead Customer Engineer - Install Coordinator
Applied Materials · Leixlip, Ireland · 12d ago
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
€59,200.00 - €81,400.00
Location:
Leixlip,IRLYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Lead Customer Engineer - Install/Ramp Coordinator
Leixlip, Ireland
As a Lead Customer Engineer focused on Installation and Ramp activities, you will play a key role in bringing some of the world's most advanced semiconductor manufacturing equipment into production. Working in close partnership with customers, engineering teams, and operational stakeholders, you'll lead equipment startup and ramp activities while ensuring exceptional service, quality, and delivery performance.
This is a highly visible position supporting one of the world's leading semiconductor manufacturing environments, offering the opportunity to combine technical expertise, customer engagement, project coordination, and leadership in a fast-paced, technology-driven setting.
This is a regular day-shift position (Monday-Friday, 39-hour week).
What You'll Do
- Lead equipment installation, startup, qualification, and ramp activities at customer sites.
- Serve as the primary customer-facing technical lead during key installation and ramp phases.
- Coordinate activities across engineering, service, operations, and customer teams to achieve critical milestones.
- Drive issue resolution, escalation management, and troubleshooting efforts to minimise risk and downtime.
- Monitor project progress and help align resources, priorities, and schedules to support successful execution.
- Champion Applied Materials' world-class safety, quality, and operational standards.
- Identify opportunities for continuous improvement and share best practices across the wider organisation.
- Provide technical guidance and mentoring to Customer Engineers and field service teams.
- Build trusted relationships with customer representatives and internal partners to deliver exceptional outcomes.
You May Be a Great Fit If You Have
- Experience within semiconductor, field service, advanced manufacturing, capital equipment, commissioning, or other high-tech engineering environments.
- Strong experience supporting equipment installation, startup, qualification, ramp, or manufacturing operations.
- Proven ability to coordinate cross-functional activities and deliver against demanding customer milestones.
- Strong customer-facing communication and stakeholder management skills.
- A track record of technical troubleshooting and structured problem solving.
- Experience leading teams, projects, or major workstreams in a fast-paced environment.
- A strong commitment to safety, quality, and continuous improvement.
- Flexibility to support occasional travel and out-of-hours business requirements.
Why Join Applied Materials?
- Work at the forefront of semiconductor manufacturing and help enable the technologies driving AI and next-generation electronics.
- Lead high-impact installation and ramp activities within one of Europe's most advanced semiconductor manufacturing environments.
- Play a visible role in strengthening customer outcomes through equipment performance, productivity, and operational excellence.
- Develop both your technical expertise and leadership capability within a global technology leader.
- Collaborate with world-class engineers, technicians, and industry experts.
- Access extensive learning, development, and career progression opportunities across Applied Materials' global organisation.
- Join an inclusive culture built on innovation, teamwork, safety, and continuous improvement.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 20% of the TimeRelocation Eligible:
NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.