Installation Engineer (m/f/d)
Applied Materials · Dresden, Germany · 14d ago
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
€52.000,00 - €71.500,00
Location:
Dresden,DEUYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.As an Installation Engineer, you are part of the Field Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success.
This is an exciting opportunity for engineers who enjoy hands-on technical work, customer interaction, international travel, and working in diverse manufacturing environments.
Travel: Up to 75% to customer sites across the region
As part of our comprehensive development program, you will complete an initial six-month onboarding and training phase. Following this, there may be an opportunity for a unique 12-month international training assignment in Taiwan. This immersive experience will provide extensive technical learning, practical field exposure, and the opportunity to collaborate with global experts.
What You'll Do
Partner with Senior Customer Engineers to install, commission,maintain, and upgrade Applied Materials equipment at customer sites.
Support equipment startup and acceptance activities to ensure successful deployment and operational readiness.
Utilize digital diagnostic tools, equipment analytics, and troubleshooting methodologies toidentifyand resolve technical issues.
Perform preventive and corrective maintenance on advanced electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems.
Diagnose equipment performance issues and implement solutions with support from senior team members and technical experts.
Build strong relationships with customers through professional communication and technicalexpertise.
Maintain compliance with all safety, quality, and operational procedures while working in customer manufacturing environments.
Document maintenance activities, service reports, and technical findings accurately and professionally.
Support continuous improvement initiatives and other business needs asrequired.
What You'll Learn
Applied Materials providescomprehensive trainingto help you developexpertisein:
Semiconductor manufacturing technologies
Advanced vacuum and plasma systems
Equipment diagnostics and troubleshooting
Customer-facing technical support
Cleanroom operations and best practices
Installation and optimization of highly sophisticated manufacturing equipment
Prior semiconductor experience is beneficial but notrequiredfor candidates with strong technical aptitude and relevant industry experience.
Minimum Qualifications
Associate degree /bachelor's degree/master's degree in electrical engineering / mechanical engineering/ Mechatronics, Military technical training, Trade certification, or equivalent technical experience
1-4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role
Ability to read and interpret electrical and mechanical schematics
Basic mechanical and technical aptitude involving pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
Familiarity with hand tools, power tools, and test equipment, including digital multimeters
Strong verbal and written communication skills
Basicproficiencywith Microsoft Excel, Word, and PowerPoint
Valid driver's license
Valid authorization to live and work in Germany (EU/EEA citizenship or a valid work visa/residence permit) and the ability to travel within Europe for customer site visits. While we support visa arrangements for the Taiwan training assignment, you must have the legal right to return and work in Germany after completing the 12-month training program
Ability to meet all customer site requirements, including safety, environmental, and health-related protocols
Willingness and ability to travelup to75%
Preferred Qualifications
Experience working with semiconductor equipment or in cleanroom environments
Experience supporting customers in a technical field service capacity
Knowledge of vacuum systems, automation, robotics, process equipment, or precision manufacturing technologies
Experienceidentifyingand resolving technical issues through structured troubleshooting
Physical Requirements
This position requires the ability to:
Walk and stand for extended periods
Work in tight spaces and at heights
Climb stairs and ladders
Bend, squat, kneel, reach, and twist regularly
Lift and carry materials up to 35 lbs. (approximately 16 kg)
Distinguish between colors and work safely with electrical systems
Work in environments with elevated noise levels
Use hand and power tools safely and effectively
As this role isfrequentlyperformed within semiconductor manufacturing cleanrooms, employeesare required towearappropriate personalprotective equipment (PPE), including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields whererequired.
We welcome candidates from industries such as:
Semiconductor Manufacturing
Industrial Automation
Aerospace
Automotive Manufacturing
Robotics
Precision Equipment Manufacturing
Medical Device Manufacturing
Military Technical Operations
Benefits & Rewards
Discretionary Incentive Bonus
Monthly Additional Allowance
Employee stock programs (where applicable)
Company Pension Plan
TAP: Tuition Assistance Program
Wellness Benefit
Comprehensive benefits package
Extensive technical and product training
Career development and progression opportunities
International customer exposure and travel experience
Opportunity to work at the forefront of semiconductor innovation
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 75% of the TimeRelocation Eligible:
YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.