Finance & Business Management, Digital & Platform Services - Associate

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Are you ready to make an impact in a high-visibility role supporting senior leaders at JPMorganChase? As a Finance & Business Management Associate, you will collaborate across teams to translate strategy into measurable progress and clear messaging. You’ll thrive in a fast-paced environment that values curiosity, learning, and thoughtful execution. Join us to grow your career, build relationships, and help shape the future of Digital & Platform Services.

As a Finance & Business Management, Digital & Platform Services Associate in Business Management, you will support the Office of the COO by coordinating priorities, insights, and executive-ready communications. You will operate horizontally across teams and lines of business, bringing context, structure, and follow-through to complex initiatives. You will help translate strategy into measurable progress and clear messaging for senior leadership. You will be part of a collaborative team that values your perspective and empowers you to drive meaningful outcomes.

Job responsibilities

• Partner with Digital & Platform Services leaders to drive top priorities and key areas of focus
• Coordinate cross-functional planning and execution across Human Resources, Finance, Business Management, and Communications
• Support strategic narratives and leadership communications for major firmwide and business events
• Track objectives and key results (OKRs) against defined metrics, escalating risks and preparing leadership-ready updates
• Draft and coordinate internal announcements and communications plans, incorporating stakeholder feedback
• Monitor engagement and feedback signals to inform future communications and improve reach
• Conduct ad hoc, data-driven analyses to support decision-making, synthesizing findings into concise insights
• Create context and storytelling for accomplishments and key initiatives, tailoring messages to audiences
• Facilitate preparation for recurring leadership meetings and town halls, including materials and follow-ups

Required qualifications, capabilities, and skills

• Experience supporting cross-functional work with strong attention to detail
• Strong written and verbal communication skills, building relationships across levels in a global environment
• Experience developing executive-ready messaging and materials for senior leadership
• Proficiency with spreadsheets and presentation tools (Excel and PowerPoint), including intermediate-to-advanced features
• Ability to understand business objectives and identify meaningful metrics aligned to those objectives
• Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines
• Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends

Preferred qualifications, capabilities, and skills

• Working knowledge of generative AI tools and their application to process improvement and productivity
• Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
• Familiarity with dashboards or reporting in support of an OKR framework
• Internship or early-career experience in strategy and/or consulting environments