Credit Monitoring - Product Owner- Vice President

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Delivery team to partner with the Business.

As a Product Delivery Vice President within the Corporate and Investment Banking Wholesale Lending Services team, you ensure the stable, scalable, and timely delivery of lending products and solutions. You collaborate closely with cross-functional partners, build and maintain critical stakeholder relationships, and promote continuous value realization throughout the product lifecycle.

Job responsibilities  

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify methods to boost efficiencies

• Provide user support during production incidents and proactively communicate status

• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

• Implement transformational process and product through cross functional areas within WLS

• Partner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiences

• Refine product backlog in JIRA, and use cases with exceptional detail and discipline

• Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor.

• Work on developing an automated regression testing suite for the platform i.e. build on the domain and process skills, write test cases using the designated testing tools within the firm.

• Manage PROD support activities i.e. simulation of user issues, timely resolution of priority queries, issue prioritization, escalation and stakeholder engagement.

• Represent the user group by presenting documented requirements to the technology teams

Required qualifications, capabilities, and skills 

• Minimum 12 years of experience or equivalent expertise in product management or a relevant domain area

• Sound understanding of credit monitoring processes within a global banking set up.

• Keen understanding on covenants monitoring, borrowing bases and security valuation modules etc. Tracking and understanding task SLAs etc. Understanding of simple and complex credit agreements.

• Experience executing operations change readiness activities 

• Experience in large scale, cross-functional initiatives and passion for process innovation, design, and technology

• Experience in Agile methodology

• Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint is a must.

• Bachelor’s Degree or equivalent experience

Preferred qualifications, capabilities, and skills 

• Developed knowledge of the product development life cycle

• Experience within large Financial Services firms preferred

• Experience with implementing and using workflow tools

• Commercial banking facility covenant monitoring processes

• Certified Scrum Master or Certified Product Owner