Business Banking Consultant Senior
JPMorgan Chase · New York, United States · 22d ago
SeniorOn-siteStrategy & Management Consulting
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.
If you want to have a positive impact on underserved small businesses in your market and enjoy building relationships, then a role as a Business Banking Consultant Senior is for you.
As a Consultant Senior in Business Banking, you’ll help improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You’ll be responsible for leading our business development efforts in the Underserved Community segment, specifically focusing on “economic opportunity” areas.
Job Responsibilities
- Build relationships, and utilize networks and local centers of influence to identify and support underserved entrepreneurs
- Creatively look for ways to cultivate long-term relationships with new and existing Community Development Financial Institutions, Non-Profits, and other community organizations, leveraging internal resources such as JPMorgan Chase Foundation
- Maintain current business network and active involvement in community organizations such as Chambers of Commerce and non-profit boards; leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts; and employ creative marketing techniques utilizing Chase resources and materials to develop business networks and prospects
- Provide the best in client advice and service, and develop the relationship to ensure a seamless client experience throughout Chase. Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, and Merchant and Card Services, to provide our clients the best solutions for all of their financial need
- Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Use knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
- Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network, and ensure a seamless experience for the business client
- Discover the personal financial goals and needs of business clients. Partner across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
Required qualifications, capabilities, and skills
- Minimum of 5 years’ experience in business banking relationship management role or related business / commercial lending experience
- Bachelor’s degree in Finance or related field, or equivalent work experience
- Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
- Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs and present proactive solutions
- Able to identify opportunities, issues, and viable alternatives, while managing risk, when traditional solutions do not apply
Preferred qualifications, capabilities, and skills
- Extensive knowledge of business and credit underwriting with commercial credit training
- Experience owning / operating a small business