Product Delivery Manager- Cloud Foundational Services
JPMorgan Chase · Jersey City, United States · 26d ago
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Participates in defining the product component roadmap and backlog
- Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
- Participates in the quarterly planning process with engineering teams
- Refines features requests in collaboration with engineering and collaborates
- Leads data driven innovation to optimize end to end delivery lifecycle
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
- Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required
- Domain knowledge or previous experience within Infrastructure or Technology Platforms
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Previous team management experience
- Working knowledge of Agile methodologies and tools such as Jira, Confluence