Manager, Product Owner Financial Systems and Technology

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The Product Owner, Oracle P2P is responsible for Markel's Oracle Procure-to-Pay (P2P) applications, spanning Procurement, Accounts Payable, Expenses, and Cash Management. This role serves as the primary liaison between the Financial Systems & Technology team and IT, ensuring Finance priorities across the P2P suite are clearly communicated, prioritized, and delivered.

In addition to owning the day-to-day configuration, performance, and controls of the P2P applications, this role partners closely with the Senior Transformation Lead, Financial Systems on the identification and deployment of AI and automation opportunities across the P2P suite, ensuring the system evolves to support changing business requirements. Reporting to the Director, Financial Systems & Technology, the Product Owner will represent Finance's interests on the strategic Oracle roadmap and drive continuous improvement across the end-to-end P2P process.

Key Responsibilities

Oracle P2P Product Ownership

• Serve as the Finance product owner for Oracle P2P applications, ensuring configuration, functionality, and data integrity support the end-to-end process
• Partner closely with business stakeholders, including senior leadership within Global Disbursements, to understand priorities, keep them apprised of planned and in-flight system enhancements, and create a forward-looking P2P product roadmap that aligns business needs, technical feasibility, and Finance’s strategic objectives
• Act as the Finance point of contact for prioritization and issue escalation across the P2P suite
• Identify and champion enhancements that improve P2P efficiency, control effectiveness, and reporting quality, working with IT to scope and deliver solutions
• Monitor system performance and data quality across P2P modules, coordinating resolution of issues with IT and ensuring root-cause findings are translated into process controls and preventative measures
• Maintain a working understanding of upstream and downstream impacts of P2P configuration changes on the general ledger, reporting, and related financial systems
• Provide oversight to the Managed Services team responsible for routine P2P operations, ensuring day-to-day ‘run the engine’ activities run smoothly and established processes and deadlines are followed

AI & Automation Enablement

• Stay abreast of emerging Oracle-native AI and automation capabilities within the P2P suite, and proactively flag relevant opportunities to the Senior Transformation Lead, Financial Systems
• Partner with the Senior Transformation Lead, Financial Systems to evaluate proposed AI and automation use cases against P2P system capabilities, configuration constraints, and data quality considerations
• Own the underlying P2P system configuration and data readiness required to support AI and automation initiatives led by the Senior Transformation Lead, Financial Systems
• Provide subject matter expertise on P2P processes and controls during the design, pilot, and rollout of AI and automation solutions, ensuring compatibility with existing system architecture
• Ensure AI and automation solutions deployed within P2P comply with internal controls, data governance, and audit requirements once implemented

Requirements & Solution Design

• Take full ownership of gathering, documenting, and translating P2P business requirements into technical solutions in partnership with IT
• Act as subject matter expert on the technical aspects of P2P solution development and integration, including requests for changes and deviations from specifications
• Define and manage scoping, requirements definition, and prioritization activities for P2P initiatives of significant size and complexity
• Lead the selection of appropriate business analysis and testing methods, drawing from plan-driven/predictive or more adaptive (iterative and agile) approaches as appropriate
• Own the coordination of end-to-end testing efforts for P2P system changes, including test strategy, UAT coordination across stakeholder groups, and issue resolution to closure
• Ensure system enhancements and configuration changes continue to align with evolving business requirements across the P2P suite

Process Governance & Continuous Improvement

• Drive continuous improvement across the end-to-end P2P process, from requisition through payment, in partnership with Procurement, Disbursements, and Treasury
• Drive standardization and compliance across business units and geographies to support automation and AI adoption within P2P
• Define and monitor KPIs and control metrics (e.g., PO compliance rate, invoice cycle time, exception management) to drive process improvement
• Benchmark performance against best practices and industry standards, proactively identifying and championing process improvements
• Foster collaboration across Procurement, Disbursements, Treasury, Finance, and IT teams, and promote a culture of accountability and service excellence

Data Governance & Controls

• Ensure internal controls are in place, functioning appropriately, and documented across the P2P suite
• Own control documentation and remediation activities for the assigned area
• Maintain audit readiness across all Finance processes under ownership and proactively assess the control impact of system or process changes
• Liaise with external auditors and coordinate responses to information requests

Stakeholder Partnership & Communication

• Serve as the primary liaison between the Financial Systems & Technology team and IT, ensuring Finance and business priorities across P2P are clearly communicated, actioned, and delivered
• Translate complex technical information into clear, business-friendly communication for Finance and business stakeholders at all levels
• Facilitate meetings with project teams and business/Finance leadership around P2P initiatives, project plans, and status updates
• Build and maintain strong working relationships across Procurement, Disbursements, Treasury, Finance, and IT

Leadership & People Development

• Directly manage and develop a team of Business Analysts supporting Oracle P2P, providing clear direction, ongoing coaching, and accountability for the quality and timeliness of their work
• Oversee Business Analyst activities including requirements documentation, UAT coordination, and process testing across P2P initiatives, ensuring outputs meet Finance and IT standards
• Engage in meaningful career development conversations and create opportunities for team members to grow their skills and advance their careers
• Deliver candid and constructive performance feedback; address performance issues promptly and effectively
• Model the Markel Style and demonstrate leadership presence with peers, direct reports, and cross-functional partners

Education

• Bachelor’s degree preferred or equivalent experience
• 5+ years of experience in Finance, Financial Systems, or a related field preferred
• Insurance industry experience preferred

Work Experience & Skillset

Technical Skills

• Experience with a leading P2P technology suite (Oracle Fusion preferred) from a Finance user or Finance IT perspective
• Familiarity with AI and automation capabilities across the P2P process, with the ability to assess applicability and provide informed direction to IT partners
• Strong understanding of end-to-end P2P process flows and their upstream/downstream impact on the general ledger and financial reporting
• Familiarity with automation tools and platforms such as Alteryx, Power Automate, or AI-driven process solutions a plus
• Experience with Power BI, SmartView, or other financial reporting and analytics tools a plus
• Familiarity with Agile project methodologies and iterative delivery approaches

Professional Skills

• Proven people management experience, with a track record of leading, developing, and holding teams accountable
• Ability to communicate and process technical information in a business-friendly manner
• Excellent analytical and problem-solving skills with a track record of driving issues to closure
• Strong organizational skills with the ability to manage multiple priorities independently and re-prioritize quickly
• Excellent facilitation, interpersonal, and presentation skills
• Proven ability to partner with and influence business and IT stakeholders without formal authority
• Commitment to delivering excellent client service and continuous improvement
• Ability to work effectively in diverse, global teams under tight deadlines
• Flexibility to adapt work responsibilities based on task prioritization
• Opportunity to work remotely with the expectation of periodic in-office attendance as required by projects or initiatives

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $116,080  - $199,595. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.