Sr. Compliance Coordinator - State National (Workers' Compensation)

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The Senior Compliance Coordinator is responsible for advanced level administrative and accounting functions within the legal/compliance department.

JOB SUMMARY
The Senior Compliance Coordinator is responsible for advanced-level administrative and accounting functions within the Compliance department.

ESSENTIAL FUNCTIONS
•    Performs all duties of a Coordinator with full proficiency.
•    Serves as a leader and point of guidance for Coordinators.
•    Manage advanced insurance compliance and related administrative activities.
•    Reconcile, review, allocate, and process complex invoices from third-party vendors, Workers’ Compensation Bureaus and Departments of Insurance (DOIs).
•    Builds and maintains effective relationships with DOIs, Workers’ Compensation Bureaus, Program Managers, and company vendors.
•    Leverages established internal and external relationships to resolve business challenges through effective communication.
•    Understands transactional processes and identify issues or circumstances requiring further research or escalation.
•    Supports Analysts’ work but not expected to independently perform Analyst duties without significant preparation (e.g., extended planned leave coverage).
•    Conducts first-level research (e.g., using online resources) to gather potential answers for Analyst review, without responsibility for nuanced interpretation or final decisions.
•    Assign tasks to Coordinators, monitor progress, and ensure timely completion.
•    Prepares and delivers standard management reports (e.g., activity reports).
•    Maintains thorough knowledge of products and markets served by SNC’s Program Managers.
•    Proofreads documents to ensure appropriate tone and clarity.
•    Participate in Hunt Group phone duties to assist policyholders and external customers.
•    Performs other duties and responsibilities as required or requested.

Additional Responsibilities
•    Provides advanced administrative support to management as needed.

JOB QUALIFICATIONS

Skills/Abilities
•    Ability to work independently and meet deadlines without direct supervision.
•    Excellent customer service skills.
•    Intermediate knowledge of Microsoft Outlook, Excel, Word and PowerPoint.
•    Advanced knowledge of Everest database.
•    Excellent oral and written communication skills.
•    Excellent organizational skills.
•    Excellent attention to detail.
•    Strong research skills.
•    Willingness and ability to persist on complex projects.
•    Knowledge of Property and Casualty lines of business and types of products written under those lines of business is required.
•    Intermediate knowledge of account reconciliation and accounts receivable processes required.
•    Familiarity with cost allocation methodologies required.
Education/Experience
•    Degree strongly preferred.
•    3 to 5 years of experience in a professional office environment.
•    3 to 5 years of cost-allocation experience required.
•    3 to 5 years of insurance company or agency experience required.

WORK CONDITIONS
Standard office environment
•    May be required to sit for extended periods of time.
•    Overnight travel may be necessary on occasion.

Machinery and Equipment to be operated
•    Standard office equipment: computers, printers, phones, fax machine, and copier.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information: